AWFUL

★★★★☆
4.1 / 5
78% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

soup61265's review of Vivid Seats - www.vividseats.com

★☆☆☆☆

“AWFUL”

Written on: 28/05/2020 by soup61265 (1 review written)

event was cancelled back in the March. STILL waiting for refund. I can't even get a hold of someone live to inquire about refund. Phone number is a joke. emailing is a joke. And VIVID SEATS is sitting on my ticket payment. If I could give no stars I would. I would never recommend this site to anyone.

Kamillemichelle's Response to soup61265's Review

Written on: 06/06/2020

I’m literally having the same issues with them and I’m annoyed. The customer service line is a complete joke and for there to not be a refund option about an event that’s been purchased and the date has come and gone is ridiculous. Thennn the fact that the artist I paid to see isn’t even giving updates on it is beyond me

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