Viagogo - www.viagogo.co.uk

Awful company- do not use ever! Please don't be tempted to use them, they have taken my money and not given me my tickets. I've talked to at least 20 people and they just lie to you they are investigating the matter, but then they just forget about you. They have brought me to tears - Rolling Stones, Hyde Park 2022, travelled all the way to London, 2 hours before the concert and I still have no tickets. 

Received email saying print e-ticket which I did straightaway to find not seats Id paid for but cheaper seats - half the price and in someone else's name and not even my order number. Been emailing all day no valid uk customer service number. Cuts out when you press required option.

Absolute sham I saved up for these tickets.

I pray they are valid on the day.

Customer service by email refusing to give money back even though mis-sold tickets. False advertising, they should be stopped from this.

AVOID AT ALL COSTS.

i bought tickets to see machine head and the concert was cancelled due to the covid-19, I have requested a refund of the £140 I paid ( no small amount of change) I received and email from them saying it was postponed, so I sent them the link to the bands website clearly stating that all venues are cancelled. I haven't heard back from them for 2 weeks so I called today and their response was it will take a couple of months to confirm it is cancelled and then a couple more months for a refund! This is completely unacceptable. I will never use them again and if you are thinking of using them, on your head be it.

Best concert ever thanks for everything!!! Arrived on time with fedex .Emailed on time

Awful Company play on words for cancelled calling it re scheduled for a date 4 months later to avoid giving a refund - call centre chat is Misleading - Shocking -AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Look further than this platform.

Buy tickets directly from the venue if you can.

You’re wasting a lot of money otherwise :(

Recently purchased 2 x 55 ( I paid600 pounds) pound tickets to the second Ashes Test day 1 which was washed out. Never expected a refund. Got an email from viagogo offering to refund if I returned the tickets. After explaining that I would have to post from Australia I was amazed to see today a deposit for the full amount in my account!!!!

Very impressed!!!

Going to Proclaimers tonight and had tickets on fridge door. Toddler nephew around yesterday played with fridge magnets - tickets now nowhere to be found. Have looked under, above, in every nook and cranny and cannot find.

Called Viagogo to ask for electronic copies to be sent - refused to do so. Asked to speak to a manager - advised that there was only him to speak too.

Frustration would be a complete understatement! have heard a lot of bad press about Viagogo and now have experienced their exceptionally poor service first hand. Would advice everyone to avoid them at all costs!

Used them for ELO tickets got charged 323 for 2 tickets when they arrived they had a face value of 43 pounds each. You get skanked 100% and I'm surprised they are still not banned despite government intervention. I got caught once by these shocking robbers and I cant believe people still buy from them. They add huge charges at the end and you have already put your details in DO NOT USE VIAGOGO and tell everyone you know.

Just wondering how you can justify extorting a customer $470 per ticket for a $50-55 ticket or are we actually in the vip area and get to meet Dave? And yet if I try to re sell them I’ll only get $111 Absolute scruffs