IF I could give ZERO Stars I would. I bought tickets, (Skillet in Denver March 19, 2023) reserved seats, 2 seats for $379.50 for me and my daughter. This was a special occasion for my daughter going though a very rough time. Once I purchased the tickets, Tickets-Center transferred them to AXS. Once I got on AXS to my account the tickets showed as General Admission (General Admission, standing area, sold on website for $38 each). When I contacted Tickets-Center and was on the phone for 45 minutes trying to get this fixed, they told me, there is nothing they can do. They said, I purchased these with NO exchange, NO refund, No guarantee! I said I bought the reserved seat tickets, not the general admission tickets. I was told they reserve the right to substitute any tickets purchased for another area!!! SERIOUSLY! Then she (at Ticket-Center) told me I should resale them, and then buy reserved seats from a reseller! TOTAL TRUTH, NO JOKE! So, she said there is nothing they can do, I purchased them with no return, no refund, no exchange. So now I have standing on the floor (2 $38 tickets) that I paid $379.50 for. I will NEVER EVER buy tickets or deal with Ticket-Center EVER again. They should be put out of business!

This company has no integrity, avoid them. They will sell you a ticket for 3 times the actual value. They will not reveal the ticket location and will not send it to you until 3 days before your event. I thought I was buying direct from the venue, so my mistake. Only use them if you are desperate!

If I could give -5 stars I would. Horrible customer service, take it or leave it attitude, no compassion towards their patrons. Customer service representatives need to be retrained properly as 0 professionalism (representative thought I wasn’t on the line yet and proceeded to making fun of my name, thinking she was talking to a colleague), and supervisors need to get off their high horses as “they don’t take calls”. Run! Don’t ever give your business to these people.

I didn't realize I had clicked on an alternate site when searching for tickets. The site charged $129 per ticket while the main site was only $50 for better tickets. When I realized what I had done, less than 10 minutes later, and called to cancel, I could not.

They say one thing then do another, and refuse to issue refunds when you call them on their misleadings. Never use them. They charges me $25 for next day delivery of tickets, then emailed me to say i would get the tickets the day before the show!! Ill be out of town and unable to get to my mailbox. Dishonest.

I had to call american express to get my $$ refunded! The tickets are not real and they are overpriced!!! I bought tickets to a comedy show tickets were $35 at the door they charged me $150 per ticket!!!! You receive the tickets the DAY of the event???!!! immediately knew something was wrong! RUN!!!

Site is misleading. I contacting them within a few minutes of making a mistake ordering tickets and they would not do anything.

Sham!!!! Spent 4 hours over 10 days trying to get the tickets sent, they didn't show up until the DAY of the event (we were flying to another island and staying in a hotel to see it), couldn't see where the seats were when ordering (TERRIBLE!), NO HELP from the people on the the phone or online. Misleading - thought I was ordering from a reputable site. 

I thought I was ordering from the actual venue. Perhaps I misread something, which is my bad luck. However, there prices are exorbitant.

I purchased tickets from Tickets Center and realized I picked the wrong dates. I immediately called (within 10 minutes) into their customer service department and spoke to Bernard. He thought he could help me and put me on hold a couple of times before hanging up on me. I called back and spoke to Florence who said their was nothing she could do and when I requested to talk with a supervisor said no. Her suggestion was to sell the tickets. Not a great suggestion because she told me my tickets would arrive two days before the show. No time to sell them and I will probably be stuck. My suggestion is to avoid this organization and find another ticketing service.

Thought I bought tickets to the ballet. Got a confirmation number but not charge to cc and no tickets. When I inquired, they said the tickets had not yet been purchased and I would be charged and emailed the tickets one day before the event. I tried to then cancel and they said no. Tickets at the venue are selling for 1/3 what Ticket-Center is charging. Do not buy tickets from them.

This company tricks you into paying double or triple what actual tickets cost. Calling them for refund is not possible - and even their idea of "reselling" your tickets doesn't work. Mine were deemed not resellable and I'm not sure why (and if they were, no one wants to buy them at that price). So not happy. I called right away for refund and they wouldn't comply.

The 1-star rating is because there is no ZERO option. We ordered from Tickets-Center.com not realizing it was a scalping site, as it was the 2nd or 3rd item on our Google results screen (thanks to SEO?). Paid twice the box office price. The real problem was that within minutes of ordering we received TWO phishing text messages, which could have come only through interacting with the company's website. Needless to say, they offered no acknowledgment or refund. But we must wonder if our credit card account is compromised because of this company.

Stay away from this website!!! They will trick you for triple the price. my husband was suppose to go on ticktmaster to purchase tickets and he accidently went to this website and purchased them by accident and when i called them immediately to cancel within 5 mins of the charge they told me no refund. Now i have to file a dispute with my bank and alert the world of this company activity!! Stay away from their website!!! they triple charge you and say their sales are final!!!!

Today my daughter ordered tickets to an event. She immediately discovered that you are bad and called within 5 minutes to cancel and you would not cancel the order. We paid over 4x the actual price for tickets and now I see from BBB reviews that many people don’t even receive the overpriced tickets.

I paid more than double the ticket price for the UniverSoul Circus. The ticket price was double then they charged exorbitant fees on top of that. When I realized my error and called them 10-15 mins after the purchase to cancel - they refused to refund the purchase even though I had not yet been sent the tickets. Awful experience. Never again.

Since my husband is an idiot, he didn't verify the website and spend THREE times of the value to buy the tickets from Cirque de Soleil for the last row tickets in the show. The sales are final, no way to recover. Plus they charge you US dollars, by exchanging to Canadian dollars, you are double losing. Just stay away from it!!

I have still not received my tickets four months later and have emailed them several times now, with no response. They should be put out of business! Worthless!

Because it was one of the first hits That came up after a search I did for a music theater (not an event just a venue), and being that I was on mobile, I didn’t realize ticket-center is 3rd party seller. Due to their ridicuculous rules even if you dispute with a credit company, they take their sweet time reviewing the purchase (60 days to be exact) so if you buy tickets for an event that is sooner than 60 days, you’d have to risk the chance your disputed charge won’t actually go through. Conveniently the 60 days is up 4 days after the event. Do yourself a favor, do NOT buy anything from them.

"I ordered tickets through this company for a basketball game, I received the email with two invalid links and no the actual tickets. I have reached out to this company in every way possible and have not have any luck getting a response. DO NOT USE THIS COMPANY"