Ticketgum Reviews - www.ticketgum.com

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★★★☆☆
3.3 / 5
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Latest Reviews

★★★★★

“Great tickets”

Written on: 29/06/2022 by cheni1209 (1 review written)

I bought tickets for last season and they worked perfectly. I just bought tickets for 2 Liverpool matches and cant wait!! I was very worried the first time but these guys really came through. I have recommended it to everyone i know already and hope you make the wise choice of choosing them when you need tickets! … Read Full Review

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★★★★★

“Very reliable”

Written on: 19/06/2022 by haim1203 (1 review written)

Bought 4 tickets for Anfield, wanted to make sure that we will be sitting together in pairs, so I contacted their customer service via live chat, I was waiting exactly 1 minute for one of their service representative, which give me a very quick answers and verifying my order details. in the matchday we entered the game without any problems at all, seated where we asked, it was a very good experience overall, looking forward to the new season and I definitely gonna use this service again, very… Read Full Review

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★★★★★

“Amazing service!!”

Written on: 16/06/2022 by suzysuz (1 review written)

I was looking to buy tickets for the final match of the premier league season, and came across "Ticketgum". I see the very reasonable prices, and decided to buy tickets for me and my wife. ordering was very easy, especially with the help of the sales department, who helped me to finalize the order and explained me all the details. 2 days before the game I received my electronic tickets for me and my wife, we had a really great experience! definitely going to buy from them again in the upcoming… Read Full Review

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★★★★★

“Will definitively use again!”

Written on: 15/06/2022 by AndreaFlowers (1 review written)

Bought tickets for roland garros and received them 2 days before the event. I was able to watch the amazing Rafael Nadal win again with my kids. At first I was a bit scared after reading the reviews but they really came through and answered all off my questions quickly. … Read Full Review

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★★★★★

“Great experience! ”

Written on: 14/06/2022 by PeterDour (1 review written)

When I was checking all of the options to buy tickets for the champions league final, I came across Ticketgum, which seems a very good option, with very good tickets prices! I was talking to some advisors in sales department and customer service and get very quick replies from them! after confirming all of the order details, 2 days before the game, I receive the tickets within few hours, with the exactly seats I was asking for. Had a great experience with my 8 years old son! so don't hesitate… Read Full Review

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★★★★★

“Great Experience”

Written on: 14/06/2022 by drago1096 (1 review written)

I ordered tickets last month while visiting the UK. The website was very easy to use. Customer service was very helpful and answered all of my questions quickly. I received my tickets on time, 3 days before the game just as they guarantee. Thanks to them we were able to have a once in a lifetime experience! … Read Full Review

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★☆☆☆☆

“DO Not Use This Company. We ordered 3 tickets for the...”

Written on: 22/01/2022 by Polly2002 (1 review written)

DO Not Use This Company. We ordered 3 tickets for the Manchester United vs West Ham match and never received our tickets. We sent several emails regarding this, he kept saying that he was going to send them, but of course this never happened. We emailed the company on the day of the match and surprise surprise all the emails bounced back. We have lost £800 pounds plus one unhappy teenager. THIS SITE NEEDS REMOVING, we will be reporting them to the authorities… Read Full Review

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★★★★★

“I will use again”

Written on: 12/10/2021 by Leo2021 (1 review written)

Overall service was good. tickets location was perfect and tickets arrived quickly. … Read Full Review

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★☆☆☆☆

“One lump of frustration”

Written on: 21/06/2021 by Conrad12 (1 review written)

One lump of frustration. Bought tickets for NL-Macedonia (Euro2021) at the end of May for EUR 465 each. Until the day of the match (June 21) no tickets received and 0.0 response to questions via helpdesk and chat function on the site. No more ticketgum for me!… Read Full Review

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Conrad12's Response to Conrad12's Review

Written on: 21/06/2021

Update: They called me at 2:00 PM that they had the tickets, match starts at 6:00 PM. In practical terms, this is not feasible in view of travel distance, test obligation and time slot. No confirmation yet that they will refund money, so still: never no more ticketgum!

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★☆☆☆☆

“Never buy from ticketgum again!!”

Written on: 01/07/2020 by awDoherty355 (1 review written)

I'm not really a person that leaves negative reviews because I know how much it can harm a company, but this is my first. I had to post to save other people the trouble because this company is the worst I have dealt with. Due to the pandemic, the Liverpool v Man City match was cancelled and I asked for a refund. Initially, I was told I will get no refund and can not get credit. After mentioning I will leave a negative review, they said they can offer full credit IF I sign an NDA where I don't… Read Full Review

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★☆☆☆☆

“Be careful, they sell bad tickets and give no refund”

Written on: 21/09/2019 by Inajeep (2 reviews written)

I purchased two tickets to a match for over £400. I gave these as a gift, but my colleagues showed up to find the tickets were not genuine. I provided Ticketgum the document noting they sold me these tickets. They said they would only consider giving my money back if I signed something saying I would not provide any reviews on a site like this. Obviously I felt it more important that people know this organisation is terrible and will seek redress legally. Also, if you wonder why there isn't… Read Full Review

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★☆☆☆☆

“No refund received”

Written on: 13/05/2018 by Edwardsto1976 (1 review written)

No refund received despite receiving and email telling me it would be sent… Read Full Review

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★★★★★

“Great service”

Written on: 22/11/2017 by nurhazan (1 review written)

Everything worked fine. Tickets where delivered to hotel in time. And seats where better as expected… Read Full Review

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★☆☆☆☆

“I recently bought 2 tickets fro the Liverpool v Man U...”

Written on: 16/10/2017

I recently bought 2 tickets fro the Liverpool v Man U match in Anfield for my partner's birthday. Total cost of 920 euro for so called 'deluxe 'seats.We were both bitterly disappointed to find our seats were actually the second row from the back of the stadium,rubbish seats for a lot of money.I will NEVER use ticketgum again.i would not recommend Ticketgum to anyone… Read Full Review

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★☆☆☆☆

“They have you over a barrel once you’ve clicked the...”

Written on: 04/09/2017 by Avery317 (1 review written)

As I write this I imagine Ticketgum will respond by telling everyone that this review is fake and probably made up by one of their competitors. I will leave it to you to decide whether you think my review is genuine and whether to use Ticketgum yourself. Being a life long Liverpool supporter who lives in the South of England, it is almost impossible to obtain tickets for matches and therefore I had to resort to the internet to try to source 2 tickets for the Liverpool v Arsenal game (Sunday… Read Full Review

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★★★★★

“The best sports ticketing company online”

Written on: 26/07/2016 by AntjeSchulz (1 review written)

Came from Germany to french for the Roland garros . at first was not sure regarding buying tickets online so i had purchased a single event for the 2nd round. receive the tickets to my e mail within a few hours. the ticket was issued under my personal details and i had no issues on the court. later i had booked tickets to semi final and final and everything went smoothly as well. Prompt delivery and customer service. they replied to all of my inquiries and i will defiantly use them again next… Read Full Review

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★☆☆☆☆

“Illegal resale other members tickets ”

Written on: 29/02/2016 by target74 (1 review written)

Hi, I've bought two tickets for the Champions League Arsenal vs Barcelona. On Jan 16, 2016. (Paid with credit card, EUR 982 for both ticket Long Side Luxury) The match will take place on Feb 23rd, 2016. I received the confirmation by email. All seemed fine and very professional. On 19th I received the wrong ticket SHORT SIDE STANDART cheap tickets, it was unprofessional way to send me this cheap tickets and I feel they cheated me. I couldn't contact them by phone because there is no… Read Full Review

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★★★★★

“thank you!”

Written on: 20/09/2015 by avil (1 review written)

An unforgettable experience of a great arsenal football game, thank you very much ticketgum for wonderful tickets, for outstanding service and for help with any questions we had, to see arsenal game for the first time in our life is certainly made our trip perfect, thank you!… Read Full Review

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★★★★★

“great service and reasonable price”

Written on: 11/08/2015 by lizzafni (0 reviews written)

i have purchase liverpool tickets form this company. when googled liverpool tickets i saw many different choises so i felt a bit lost, but they were the only ones who actually called and inform me with all the information i needed. they did not just promise things they told me from the start what they can and can not guaranteed. in the end it was a good exeprience, they are honest people and i can tell from the start they really care about the clients setisfaction. i will recommend them to… Read Full Review

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