Written on: 20/10/2019 by BobSmith95851 (1 review written)
Zero stars. We purchased same day tickets and did not receive an e-mail with our tickets until the day after the event. They refused to refund the value of the tickets but granted a "credit" to be used within 6 months.
When trying to purchase another ticket, they refused to send the confirmation e-mail immeidately stating "You will receive the tickets a few days prior to the event so there is less of a chance of losing them."
When asked for their "Mailing address" the representatives would not provide it. They only claim to be located in Chicago, IL. I called back and was put on a never-ending hold.
BEWARE of Theatreland America.
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