written by on 19/09/2013
This bunch wanted to charge £7.00 for every ticket ("transaction charge")even though I wanted to pay by debit card at the box office. That's 16% added to EVERY TICKET even though I was using just one transaction (banks charge 0.2% per transaction - about 9 pence in total). This means Eventim are ripping off at least £6.91 for every ticket. I walked to the nearest cash point and saved £21 on the three tickets I bought. I suggest you do the same. If you're disabled and unable to do this, I'd suggest this was discrimination and complain very loudly to the appropriate authorities. Shame on them!
written by on 07/07/2013
I can recommend this site. To anybody Couldn't get Bruno mars tickets anywhere. Booked three on line sooooooo easy Arrived. Next day. Kept me updated with e mails as to the tickets whereabouts and I could even track them if I wanted Fantastic
written by on 09/06/2013
I was searching for Black Sabbath tickets, which at face value were £40 at cheapest. Every other site I looked at was pricing tickets at upwards of £60. Eventim sold the tickets at £46 each, and I had them booked and downloaded within 5 minutes, including billing details, etc. Almost seems too good to be legit, but they're the official provider for the MEN, which probably explains a lot. Everything was great: the speed and ease of booking, the pricing, and the speed of confirmation. No complaints whatsoever.
written by on 02/06/2013
I had a great ticket selected for the Billy Joel concert. A typo in my billing adress and rather than giving me any chance to correct it, it was gone. Not what I would consider great service. Still got a ticket, but for the same price sitting 14 rows further behind and on the edge. If I can avoid them in the future - not that with this booking it was possible - I would avoid them.
written by on 31/05/2013
I'm an avid concert goer and have never come across this company before and hope to never again. Was trying to buy Billy Joel tickets which were seated, but they gave you no choice on where you were sitting and said that they would select the best seats available. I don't mind paying nearly £100 for decent tickets, but I don't want to find out when the tickets come through that I'm right at the back in the corner! Despite saying I had 12 minutes to complete my purchase, when I did so in less than 2, the system was "unable to process my request". And the transaction fee is way above average for an inferior service
written by on 13/04/2013
Really happy that I have received my tickets for Alter Bridge, Shinedown and Halestorm promptly, but can anyone reassure me that these tickets are REAL....I did it through the eventim website so it was legit but the tickets seem simplistic there is the silver stamping at the top and bar codes and advertising..... Am I just panicking for nothing? I NEED TO GO TO THIS CONCERT!
written by on 22/03/2013
Tried all morning to get tickets for beyonce on presage and 5 occasions got through to select tickets. However twice there was an error on the page and twice it timed out as would not load within there agreed times.
written by GSCS on 22/02/2013
With all the money eventim makes and its sole purpose (to sell tickets), you would think they would ensure their systems are up to scratch. I have lost count of the number of times I go on pre-sales, get through, request my tickets and then get an error code and taken back to the start. After many attempts, I normally then get the message that there are (now) no tickets available! I don't have this problem with other sites, yes they are busy as you'd expect on a pre-sale but at least they don't constantly crash and fail the customer. Very poor eventim.
written by on 27/11/2012
I booked my tickets for the Stones through Eventim and could not be happier with the service I received and the seat location. Eventim you rock! I have booked many tickets through other ticket agents before and have to admit whilst I don't like paying the fees when you get good customer service I'm not that bothered when you get what you think you bought.
written by Harvey34 on 23/11/2012
Was attempting to buy Micheal McIntyre tickets for a christmas present online. When I went through the booking area, I noticed firstly 2 x card handling fees of £4.75 per ticket! also missed event insurance had been added £2. I rang Eventim and was told infact this isnt a card handling fee but a booking fee to cover there admin costs. £9 extra for £80 tickets thats an admin fee of 11.25%. Rubbish and as usual with concert and events tickets a total ripoff.
written by andreamoseley on 22/11/2012
Tickets for Stereophonics due to go onsale 9am 02/11/12. Called Eventim ticket line 8.57 answer message saying "not taking calls". Tried repeatedly for 15 minutes message changed to "please hold your are in queue" waited and waited until 9.20 got through o learn later that all tickets had been sold at presale. Not one ticket was sold at 9am this is a premium rate number, think of how much money they made from everyone trying to get tickets when there weren't any. The same happened to those who went on line. I have complained and my complaint has been passed to City of London Trading Standards.
written by Gaga4gaga4ever on 06/11/2012
I have no idea how, but Eventim still had tickets for Lana Del Rey HOURS after all sites (Ticketmaster and even HER OFFICIAL WEBSITE) said she had sold out. I was so disheartened then a friend told me that Eventim still had tickets and you did! So amazed and grateful, thanks! x
written by on 24/09/2012
When tickets went on sale for Ed Sheeran the other on line agents sites were busy and slow. I was getting nervous that I'd miss out so I chanced Eventim and got hold of tickets no problem! Friends that stuck with the other agents missed out completely. The site was really clear and the charges no more than the other agents. I have received my tickets already so no complaints at all. I'll definately be checking their website for gigs in future, but maybe I should keep it a secret so everyone doesn't cotton on and get in first!
written by on 10/09/2012
Two tickets bought with same card, two card handling charges. Only option is delivery, extra pound per card. Total charges for 2 x £20 tickets was £47. They advertised tickets from £20 but couldn't provide them. The girl on the phone basically admitted that what they were doing was deceitful. Will be avoiding them in the future as I know the promoters will be. Shame that greed spoils a good product.
written by on 03/09/2012
I purchased four tickets from this company for a Leonard Cohen concert at the Hop Farm. The event was relocated to Wembley Arena and |I was informed that I would receive a refund. I was not refunded the full amount...£2 was kept by this company to cover the cost of electronic transfers. Multiply £2 by the number of ticket sales and this company have made a hefty amount of money. I will not use this company again.
written by on 23/08/2012
Eventim may be a satisfactory company in its events arranging, other reviewers suggest that it is - I have not attended an event yet. The website was easy to use and the coomunication good. However the web-site twice refused my perfectly good credit card and then charged me £5 per ticket for using a debit card rather than per transaction, cost about 65p. In other words, a total rip-off of about ... £15; claer not a card processing fee but just the kinfd of opportunistic rip-off tat we all hope will be outlawed. It leaves an sour taste on the event.
written by ginasa88 on 30/07/2012
Have to say, Eventim really surprised me with their excellent customer service. I will now only ever buy tickets from them. The website was easy to use, it was really easy to search for what i wanted to see and buy the tickets with ease. They sent the tickets to me in the time they said they would - very smooth process! Thank you Eventim !
written by on 30/07/2012
Eventim provided me with the best ticket sales experience I have ever had. Quick and easy to use online with no drama whether it is for festivals or individual artists it made no difference. Everyone should give them a try. The news letter is great as well with the latest information on touring artists.There is no reason to use any other company as Eventim supply a one stop shop for all my needs.
written by on 11/06/2012
Concert tickets are easy to find and buy on Eventim. They seem to be getting better events (I got Parkway Drive tickets today) and it's a pretty simple process. I will definitely recommend Eventim in the future.
written by on 30/05/2012
I just had to write to let everybody know about the fantastic experience that I have had with Eventim - a thoroughly professional outfit, knowledgeable and friendly staff. To summarise an absolutely pleasure dealing with them.
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Brucie123's Comment
Written on: 16/11/2013
Just saw your review and wondered if your tickets did get you into the concerts?? I have just purchased drake tickets and got them within 5 days and they are plain white with silver sticker on too! So I am panicking that theyre not real!