They'll take your money

Click here if this is your business
★☆☆☆☆
1.2 / 5
From 6 reviews
17% of users recommend this
Click here if this is your business
  • Selection of tickets available

  • Ease of ordering

  • Customer service

yomo360's review of Classictic.com - www.classictic.com

★☆☆☆☆

“They'll take your money”

Written on: 16/03/2020 by yomo360 (1 review written)

I'd give them 0 stars if that was an option. Used them to book a concert in Rome for March 2020. Event was cancelled due to the cornavirus, they "gave" us back 70% of the ticket in the form of a voucher. I understand if we had decided not to attend and as a result, no returns. But the whole country of Italy is shut down and no other venues or ticket places hesitated in giving people their full money back via the method of payment. I know for a fact that classictic got a full refund from the venue and have chosen to not return it to us. Won't be returning to Europe within the year (which is how long the voucher is good for) and definitely will not be using them again. Thought in this time of crisis they would take the high road and do what's right as opposed to taking advantage of people for a few extra dollars.

  • 3 tenors in Rome

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • Low

    Booking fee

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dcb15Ga's Response to yomo360's Review

Written on: 09/04/2020

SAME thing has happened with us for a concert in Paris. Because we "canceled" early before the event was officially canceled, we're getting a voucher for 70% of the ticket price. EVERYONE (airline, cruise line, hotel) has fully 100% refunded our money -- not Classictic. They said we made an agreement for the vouchers and we need to stick to it!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jrn3's Response to yomo360's Review

Written on: 09/04/2020

They took our money for a concert in Paris and after Coronavirus showed up and everyone including them cancelled, they refused to give us 100% of our purchase price.

So they get to take 30% of the cost of the tickets, and give us the rest back even though our flights were cancelled and refunded(100%), and Hotel was refunded(100%).

I recommend that you search and find a reputable company.

They apparently have a business model that does not provide credible service to customers.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0