Sent me empty box be careful

Pretavoir - www.pretavoir.co.uk
★★★★★
4.8
95.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Aubriej105's review of Pretavoir - www.pretavoir.co.uk

“Sent me empty box be careful”

★☆☆☆☆

written by Aubriej105 on 20/11/2023

Nightmare do not buy it’s a not honest company !
Nightmare! Do not buy here! I’m from USA! They sent me empty box without glasses!!!! When I asked for help right away, sent the photos of empty box they sent me, their answer was very arrogant and they said that they can’t help me. Disgusting service. I spent thousand of dollars for this nightmare! Stay away from them!

  • Cartier Sunglasses

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Seanmccauley's Comment

Written on: 23/11/2023

Thanks for your many reviews. We understand that you promised to leave reviews from the outset.. We have video evidence of packing your Cartier sunglasses in sealed and secure package.
Pretavoir

Reply to this comment

Bluebirdjc's Comment

Written on: 23/11/2023

Sunglasses were not sealed! This is absolute lie. Package wasn’t secure. Package was not more secured than Walmart grocery package. To say the package was secure this is just mock on unhappy client! If you have a video why nobody suggested me to see a video? Because it is not existing. Correct. I would not recommend anybody to buy from your store. Instead of sunglasses you can receive just an empty case! Then an arrogant answer and no help!! Shame. If only you was in USA I would definitely take you to the court.

Reply to this comment
Was this review helpful? 0 1