DO NOT USE! Undelivered incomplete order

Pretavoir -
95.0% of users recommend this
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McKinney393's review of Pretavoir -

“DO NOT USE! Undelivered incomplete order”


written by McKinney393 on 25/07/2023

I ordered a rather expensive pair of sunglasses with a weeks notice until my wife's birthday. They arrived in what looked like an untampered package. The glasses case were indeed in the well packed box yet the actual sunglasses were not. On contacting pretavoir initially via their webchat - although they were responsive they have said this is out of their control and have since left me without the goods purchased. Without a refund and without a response to my subsequent multiple emails. DO NOT USE THIS WEBSITE. I'm now almost certain this is a sham and have taken this up with the online ombudsman. Awful customer service.

  • Gucci sunglasses £200.00

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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