Disgustingly unprofessional

4.0 / 5
80% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Carsen1979's review of Optyk Rozmus Contact Lenses www.optykrozmus.co.uk


“Disgustingly unprofessional”

Written on: 21/12/2021 by Carsen1979 (1 review written)

Several years ago, I placed an order with them and never received it. It took a long time for me to receive my refund, and they kept telling me to check my mailbox, which I did, but it didn't come. Due to their competitive and affordable pricing, I decided to give them another chance, but within two days, they canceled my order. Having emailed customer service three times and not hearing back, I decided to use Facebook to write to them. Got a reply with "We cancelled and refunded your order because we will not process it. please purchase your lenses somewhere else." Good luck with your buisness.

  • Goods purchased & cost

  • Still waiting


  • Customer Service

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