Written on: 19/04/2022 by Stella11 (1 review written)
The success of a company depends to a large extent on how it respects its customers. With this in mind, I find it remarkable how David Clulow can remain in business! I turned up for an eye test appointment at King’s Road branch only to find that the branch was closed for the entire day. Surprisingly, this appointment had been made using their online site, and had been successfully confirmed for that day at their own request. Furthermore, when I emailed them about the branch being closed that day, my complaint was completely ignored, no answer to my email. The whole experience was a total waste of time, and I would never recommend David Clulow Opticians to anyone !!
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