Credit card # was stolen & Recieved broken frames

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★★☆☆☆
1.6
18.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Best Buy Eyeglasses - www.bestbuyeyeglasses.com

“ Credit card # was stolen & Recieved broken frames”

★☆☆☆☆

written by on 27/03/2012

I placed my order in Jan. and I received my order in a timely manner.
When I opened the box I found the frames in what looked like an old plastic bag. I opened the old plastic bag and found a piece missing off of the frames. I contacted Best Buy and they sent the missing piece out to me.

Fast forward 3 months to March and I found fraudulent charges on my credit card statement. The same credit card that I used to purchase the frames at Best Buy Eyeglasses.

I use this credit card VERY rarely. The last time I used it was to reserve a hotel room on Cape Cod 8 months prior. So, I'm pretty sure that whoever swiped my card # was working at Best Buy Eyeglasses.

Buyer beware. Pay the extra $50 or whatever to shop someplace secure.

  • Frames - $65

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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