Park Royal Asda opticians, Don't bother

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Asda Opticians opticians.asda.com
★★☆☆☆
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145Miranda's review of Asda Opticians opticians.asda.com

“Park Royal Asda opticians, Don't bother”

★☆☆☆☆

written by 145Miranda on 10/02/2024

Purchases 2 pairs of glasses from Park Royal Asda. Was told via website and by assistant in store that varifocal, thinned lenses would be included in the price, this was made out to be a big selling point.

After getting home, one of the pairs was causing considerable pain to the bridge of my nose. I called the store and was told to bring them in. I did that and got told it's because the lenses are too heavy, they would need to be thinned. This apparently is not included in the price at all. I am fuming as the manageress was abrupt and unhelpful, trying to get me to spend another £100 on top of what I had already paid to fix a problem that wouldn't have happened if they hadn't been misleading in what comes as standard with their glasses.

Waste of time and money.

Date of experience: 09 February 2024

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