
The AA Driving School, nationwide UK
Customer Service
Value For Money
The AA Driving School, nationwide UK
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User Reviews
Value For Money
Customer Service
Terrible driving instructor
I had lessons, after I had booked a driving test cancellation. She was incredibly unreliable and unprofessional and cancelled literally half of the driving lessons I booked with her and was at least half an hour (or an hour) late for the ones she did show up for.
I had a lesson 2 days before my test and she said the lesson went well and she would be able to take me. The next day she texted me to tell me she had cancelled the lesson we had planned that day and wouldn't take me to the driving test, which she knew I had waited months for, and that I would not be able to book another test without waiting another 6 months. I also couldn't get a refund at this point because she cancelled at such short notice.
I sent a complaint to the AA only to be emailed saying they no longer responding to emails.
The AA hires incredibly unprofessional and poor quality driving instructors and there is absolutely zero accountability for their behaviour. Please do not book lessons with the AA, you can't even depend on their instructors to take you to your driving test.
Value For Money
Customer Service
Amazing learning experience
I passed my driving test today. My instructor explained everything clearly, gave constructive feedback and helped me build confidence behind the wheel. Thanks to his guidance I felt well prepared for my test. I would highly recommend anyone looking for a knowledgeable and supportive driving instructor.
Value For Money
Customer Service
Best driving instructor!
My husband recommended him after having him as his driving instructor, and I'm so glad I followed his advice. He is a wonderful teacher—he was incredibly professional, punctual, and patient throughout my lessons. I truly couldn't have asked for a better instructor. I highly recommend the AA driving school for anyone's driving needs.
We're over the moon to hear this about your Instructor and lessons. We're sure you'll be able to ditch the L plates in no time.
Value For Money
Customer Service
Passed first time with just one minor fault - highly recommend AA Driving school!
I had an excellent experience with AA Driving School. My instructor, was incredibly patient, supportive, and thorough in his teaching. Thanks to his clear guidance and encouragement, I felt fully prepared and passed my driving test on the first attempt with only one minor fault. I couldn’t recommend AA Driving School highly enough!
Value For Money
Customer Service
Amazing Instructor
He cleared up a lot of worries I had learning to drive in my mid 20s allowing me to get on with the learning and in the later stages giving realistic mock tests to build confidence and great nuggets for test day, couldn't recommend him highly enough.
Value For Money
Customer Service
Amazing Training and Guidance
I didn’t have much driving experience, but my instructor, made the process very easy and provided training right from the basics. With his clear instructions and timely lessons, I had a truly wonderful learning experience. The training was so effective that I passed my Practical Test on my first attempt.
My instructor is polite, experienced, knowledgeable, and an excellent guide and trainer. Thank you to AA Driving School for this amazing experience!
Value For Money
Customer Service
AA amazing instructor
Just passed my test in Bradford Thornbury, after driving in Bradford only three times before due to the amazing and calm instructions, he made me very calm and even with a slight mishap before the test he managed to help me massively can’t recommend him enough
Value For Money
Customer Service
Asuperb instructor
She is an amazing instructor she helped me overcome my fears and be confident in the road ! Her patience and calming behaviour was held in all of our classes , always trying to accommodate our classes even though my working schedule is really busy , couldn’t recommend her more she is doing a great job and deserves the credit ! Thank you!!
We're over the moon to hear this and best of luck on the road
That's really amazing to hear. We're over the moon to hear you've built up so much confidence on the road!
Value For Money
Customer Service
Driving instructor is Top Class!
Brilliant instructor – very patient, clear, and supportive throughout my lessons. Thanks to their excellent teaching I passed first time with 0 minors. Highly recommend!
Value For Money
Customer Service
Fantastic Instructor
I couldn't have asked for a better driving instructor. From the very first lesson, he made me feel comfortable and confident behind the wheel. His calm and patient approach really helped to ease my nerves, and he always explained things in a way that was easy to understand. His instructions were clear, concise, and tailored to my individual learning style, which made each lesson productive
Thanks to his excellent guidance, I passed my driving test with flying colors!
If you're looking for a top-notch driving instructor who is patient, knowledgeable, and genuinely cares about your success, look no further. I highly recommend him to anyone learning to drive!
Q&A
I am not happy with my instructor and would like to change it. Do you know a good AA instructor in South Ealing/Brentford?
I'm considering taking up a franchise as an AA driving instructor. Reading through this thread there are a multitude of similar bad experiences, primarily relating to the conduct of the instructors'
I've also noticed that on a majority of these posts the AA have replied with comments which indicates to me a desire from them to improve and listen.
My question as a prospective 'Franchisee' is this:
Would you as a parent or student choose the AA Driving School as a preferred provider based on their reputation and how much would the ratings in this thread influence your decision to use them?
There are several companies out there that offer a franchise solution; RED being another popular one. I'd be interested to get some feedback on this so I could at least feel that I would be choosing the right organisation to train with.
At this point in time I'm inclined to choose the AA purely based on its long standing reputation and that any other schools (including RED) are likely to have both good and bad instructors too.
Any tips about test centres between Cannock and Wednesbury? Which one is best place to take my test?
Has anyone had a I instructor from Lichfield or Sutton Coldfield in West Midlands? Any bad experiences?