Hobby Van

I bought a new Hobby Motorhome from ES Hartley, motorhome dealers of Ings near Kendal, a year ago. Days later I received an eMail from the makers Hobby telling me that I did not own the van as they still did. because they had not received payment from Hartleys, and that Hartleys had registered it with the DVLA using what Hobby described as a forged CoC certificate. It took some time to sort things out and confirm that I had not lost all of £45,000. I had to re-register the van with DVLA. As I did not own the van for a period my insurance cover was invalid as it did not cover me for a vehicle I did not own. I was also fobbed off that only ONE set of keys came with the van and that the second usually came direct from Ford> Then I was told by them that the keys would come from Hobby. Later ES Hartley "found" the keys and posted them to me. Hobby Germany suggested in an eMail that I press Hartleys for compensation , but nothing is forthcoming ...not even a "sorry

I've never had any issues with Hobby van, they have always been tops. I know that I can count on them.

New Hobby van with no less than thirty six faults in the first year. Worse it was unbalanced to drive with too much weight to the rear raising serious safety issues. Fridge combustion fumes entering the van because Hobby had failed to fit seals. Die on the road or in your sleep! Brownhills, the dealer, were terrible and eventually refused to continue fixing the problems because Hobby had "failed to pay for the work". Rubbish German quality and disgraceful English service.