Esure Travel Insurance

Esure Travel Insurance

User reviews
2

Value For Money

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Esure Travel Insurance

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Esure Travel Insurance
1.63 4 user reviews
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2

Value For Money

User Reviews

RachieLouie
1

Value For Money

No Compassion, Anything To Not Pay Out!

Absolute jokers! Completely lacking empathy and any compassion! AVOID USING THIS COMPANY FOR TRAVEL INSURANCE AT ALL COSTS!! My poor dad booked a holiday in February for this week whilst experiencing what he was told was IBS by his doctor, not debilitating and so he booked a holiday thinking it could be stress related. In may my dad was diagnosed with pancreatic cancer, we found out in June it was stage 4. Of course one of the most aggressive forms of cancer he cancelled his holidays as he is now receiving chemo and cannot go away. The company will now not pay out his money because apparently he was ill in February when he booked the holiday!!!! WE DID NOT KNOW IT WAS CANCER UNTIL MAY YOU FOOLS!!! Absolutely fuming! Way to kick a man when he is down! Heartless and evil! He needs that money for his treatment now instead of his relaxing holiday! He is going through hell and you've made it 100 x worse!

1
RachieLouie

Esure have now reviewed their assessment of the claim and have admitted they made a wrong assumption of dad's case, they have now accepted his insurance claim! Thank goodness there's still some kind people in the world

jo_gibson07
1

Value For Money

Esure Do Not Pay Out

They are atrocious! We were robbed while we slept in our apartmemnt on holiday with our 3 babies. Esure suggested 3 times that we use our house insurance to claim. they dragged our claim out for 9 weeks phoning us and emailing us for more information, receipts etc and then wrote to us saying that since our camera was not in the safe they could not reimburse. Our camera did not fit in the safe and we were in the apartment when it happened!

They have used every excuse possible in order not to pay and on further examination online I see this is the case for many others - avoid at all costs!

smithma

Don't Bother Insuring With Esure If You Want To Be

Don't bother insuring with Esure if you want to be covered. If they won't pay for a £100.00 camera then what chance have you got if you fall ill? Worth a thought!

1
Guest

So angry! I have cone across the same. Our camera and money was stolen from our apartment, when we were in the apartment and they will not pay out! Waste of time- do not insure with them

Sekhemet
4

Value For Money

I Have My Car Insurance With Esure And They Regula

I have my car insurance with Esure and they regularly send me post informing me of new offers and deals. About a month before I went on holiday I received a letter telling me about travel insurance from Esure - having not arranged my own yet I decided to give them a go - the premium was cheap and the level of cover they provided was excellent. They are always pleasant to speak to over the phone and any claims I have made on my car insurance in the past have always been dealt with in a fast and timely manner. I have no qualms in recommending them to you.

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