awful customer service

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Three Hong Kong - www.three.com.hk
★★☆☆☆
1.6
From 5 reviews
20.0% of users recommend this

  • Customer Service

  • Value For Money

  • Signal Coverage

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travelman007's review of Three Hong Kong - www.three.com.hk

“awful customer service”

★☆☆☆☆

written by travelman007 on 07/06/2023

I just bought a iPhone 14 pro. The customer service it doesn’t have eSIM in HK. I told him it only has eSIM in US. He asked for identification number. I told him I only have my phone number. He asked me again and I told him the same. I asked for refund. He first wrote to me in English and when I ask for refund, he refers me to an English speaking agent. Never again. This company is lousy.

  • 6 - 12 Months

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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