Avoid TalkMobile like the plague

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ReviewerCheshire's review of Talkmobile - www.talkmobile.co.uk

★☆☆☆☆

“Avoid TalkMobile like the plague”

Written on: 10/04/2022 by ReviewerCheshire (1 review written)

TalkMobile simply don't deliver on any promises.

Sign up for a new account via a comparison site, was porting my number to a SIM only 30 day deal - what could go wrong?

They failed to deliver the SIM within the 5 working days they promise. Their support blame royal mail and tell you they'll send out guaranteed next day delivery (Royal Mail again). Another 72 hours later the SIM arrives (delivered by DPD).

SIM does not work - "no service". Support can't get it to work (no my phone isn't locked, no the SIM doesn't work in other phones).

My number ported 4 days ago = I've not been able to make or receive calls for 4 days. Their response to the SIM not working = "will escalate to our technical team who will be in touch within 48 hours.....!!!!"

When asking for a PAC to cut my losses and go elsewhere, I am asked to provide 3 forms of ID (photo/utility bill & bank statement) which I have done, but find it amazing they easily provided me with a new account WITHOUT any forms of ID, but to leave I have to jump through hoops???

Oh and I have to wait another 48 hours for the PAC. (Vodafone provided me with the PAC to leave and go to TalkMobile within 15 minutes of requesting it).

Avoid at all costs.

  • Between 1 - 4 Weeks

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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