Sky voicemail nightmares

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Cet-GB's review of Sky Mobile

★☆☆☆☆

“Sky voicemail nightmares”

Written on: 30/09/2017 by Cet-GB (0 reviews written)

Quite simply, Sky are complete amateurs at running a mobile phone network!

You CANNOT remove voicemail from your phone, it's impossible.
Sky impose this on customers to sneakily generate revenue through a call termination fee they make by charging other inward call connect providers who call Sky mobile customers - a dirty little industry trick!

Having called Sky mobile multiple times, they finally said you cannot get rid of voicemail but you can 'stop' people leaving you a message, although they would still get through to a greeting and still be charged...(the sneaky call termination trick).

This isn't what consumers want or expect, either have voicemail, or don't have it - but not with Sky! You will have it forced upon you and your friends who call from overseas, use PAYG phones or have limited minutes will still have to pay and have no control over it.

Having told Sky that we can put man on the moon, that all other networks allow customers the choice to deactivate voicemail and that in fact Sky isn't really a mobile network (they are a virtual network using STILL refuse to cancel their voicemail sham for those who don't want it.

Avoid this company, they're very good at "sales" but a nightmare after you take out a line/phone etc.

Also be careful, their delivery drivers are a private company called DPD who take photos of your passport/ID on their private phones - leaving us wide open to identity theft, crime etc. No data protection is in place and the drivers are self employed and don't use company issued devices to take images of your ID which you should refuse (but let them view it if you agree).

  • 6 - 12 Months

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