written by aoMacLean399 on 21/04/2023
A SHARK, A SHAM COMPANY
As my bill was going up 50%!!!!, I called them if I can cancel my contract without paying any early disconnection penalty on 31st March 2023 around 16:30. The guy clearly confirmed that I can cancel the contract without paying early disconnection charge.
Now I got a HUGE bill including the early disconnection charge!!!
If this is not a sham, what is it? Why this kind of behaviours are allowed in the UK? This is illegal and this is a sham.
The company should not be allowed to do any business if they conduct this kind of illegal activity.
Their customer service are awful. They can't speak English properly and calling their customer service wouldn't go anywhere.
Needless to say, their date connection are simply dreadful. AVOID AVOID AVOID!!!
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