Disgusting overall

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AedanGraves482's review of O2 - www.o2.co.uk

★☆☆☆☆

“Disgusting overall”

Written on: 03/02/2022 by AedanGraves482 (1 review written)

Absolutely disgusting company. Their customer service is the worst I’ve experienced, for a complaints manager to ignore your situation, emails & calls. Had an issue with using the 4G I pay for, never worked but was told I either have to pay out of my own pocket to have the device fixed, pay off remaining balance of £300+ or just cope when the issue was with their service. Absolutely disgusting how they treat their customers & ignore them. Issue was going on for over 1 year & having to repeat the issue as kept being passed onto another staff member & no resolution was given & complaints manger ignored me.

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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