Uinsure Reviews - www.uinsure.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID AT ALL COST ”

Written on: 21/01/2021 by bqMcCallum231 (1 review written)

Was covered for accidental damage for my laptop, and then managed to spill a cup of tea on it. It took *2 years* for them to honour the claim. They confiscated the laptop, put pressure on me to access passwords in a stupid attempt to make up that I had damaged the laptop before the date I stated. This was entirely supposition and it's fortunate I know about how computers function so I could point that out.  In the end, after numerous, ignored complaints, they honoured the claim. By this time… Read Full Review

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★☆☆☆☆

“Do Not Use”

Written on: 14/11/2020 by DavidSal (1 review written)

I Was cold called by Uinsure and I stupidly didn't hang up, the guy was very convincing and I let him give me a QUOTE, He told me not to do anything and review the QUOTE when it came through, after reading a lot of bad reviews of claims and speaking to my current insurance company i knew I was not going to go ahead with the Uinsure policy, however the same day they emailed me the policy details, I emailed the same people back and told them to cancel as I had NEVER agreed to take out the policy… Read Full Review

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★☆☆☆☆

“Ridiculous”

Written on: 01/06/2020

Explained to the phone rep that my ceiling dropped on first week of May due to my shower pipe leaking, so after I explain to her everything she reviewed my claim policy and the moment she talked to me again she just said that i cant claim anything due to that we continue using the shower and didn't call a plumber..so my reply to her is that we need to use the shower ,and my husband anyway tried to put sealant to stop the leaking, while the other reaon she gave me that why i didn't call a… Read Full Review

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★☆☆☆☆

“STAY FAR AWAY!!!!”

Written on: 20/01/2020 by Baueroa442 (1 review written)

I was charged £30 for a failed direct debit which they collect after 7 days. The contact number in their correspondence doesn't have a human being to talk to so getting to solve any issues with customer services is not achievable. All options lead to a bot… Read Full Review

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★☆☆☆☆

“Stay Away”

Written on: 01/09/2019 by TJohn111 (1 review written)

Have been paying for £400 of PPI cover but morgage is much lower. Annual steatement examples are that I would recieve £400 a month but having read small print would receive morgage + £25% this means the monthly payment is nearly as much as morgage. Asked Unisure which they would pay they said the lower amount so cancelled the policy then complained. Now they are sayiny they would have paid the £400. I lodged a complaint but they have diluted the responsibility between the under-writer the… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“I have been waiting months for a claim payout. First...”

Written on: 18/06/2019 by Leesak (1 review written)

I have been waiting months for a claim payout. First they disputed it, then accepted it, then said they'd pay by 17th May. Still waiting when I chase it, they are rude and say theres nothing they can due as it's down to a system error in accounts. Obv only a one way issues, as premiums have been taking 3 times since claim. Customer service is a disgrace!… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 11/03/2019 by KaydenHunt (1 review written)

Staff was unfriendly and not helpful at all when I tried to put in a claim. I'd rather spend my money at a company that appreciates their customers… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 06/07/2017 by MissAmy1972 (1 review written)

I took out home insurance in 2016 which included home emergency cover, I was confident I had a good deal and considering UInsure is a 5 star defaqto rated, I was pleased with my competitive price. However a couple of months after the policy commenced I had reason to call for the pest control element of the policy, however UInsure failed to support me stating that as I had waited overnight before calling, I did not meet the 'emergency' criteria of their policy. This was very disappointing as I… Read Full Review

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