Renewal

★☆☆☆☆
1.1 / 5
3% of users recommend this
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Samarae220's review of Towergate Insurance - www.towergateinsurance.co.uk

★☆☆☆☆

“Renewal”

Written on: 18/10/2019 by Samarae220 (1 review written)

Had a renewal quote from them with automatic renewal, which i didn't sign up for. I have emailed the person I dealt with to say i will not be renewing, she replied with an 0800 number whivh doesn't exist. Got through to them on the 0344 number pressed option 1 on hold for 10 minutes and then cut off (their end). Called back to cancel and have been told i was not on for the automatic renewal, but they would of auto renewed anyway. So they have cost me my time and getting irate with undue stress to complete a simple task i never had to do. Horrible to deal with. Never again. Now they have cancelled my policy with 12 days still to run. Avoid like the plaque.

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