Appalling. Steer clear!!!!

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Guest's review of Select and Protect Home Insurance

★☆☆☆☆

“Appalling. Steer clear!!!! ”

Written on: 07/11/2017

At first all seemed well. Select and protect were recommended by our mortgage broker as offering cheapest insurance. First year, all ok. Second year, what a disaster! We moved house twice and they didn’t cancel one of the addresses on their system so I was paying for 2 policies for 4 months. That was refunded after about 20 phone calls and numerous emails. Calls to 0345 numbers are a fortune from mobiles!!!! Due to a computer glitch at S&P, it then turned out that another policy was attached to my name, so again, I started paying for 2 policies. Now when renewing my insurance my policy has gone up £20 per month. Avoid this broker at all costs. No one calls you back. No one takes responsibility or ownership to resolve your problems. They are cheaper for a reason!!!!

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