Shocking customer service

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Fedupofnonsense's review of SBS Insurance Services - www.sbs-claims.co.uk

★☆☆☆☆

“Shocking customer service”

Written on: 29/11/2017 by Fedupofnonsense (1 review written)

Very dishonest in what they say, don’t care attitude , don’t call back when they say they will, blame the courier company and in all my years I have never heard such utter rubbish .
Complaint made to NFU and I have stated that I’m not happy paying towards this company who fail to provide a good standard of service . Really let’s the NFU down . Time to look elsewhere .
I cannot say anything positive about how my issue hasn’t been dealt with so will leave it there

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Sbsinsuranceservices's Response to Fedupofnonsense's Review

Written on: 01/12/2017

SBS are very concerned to read this review and would love the opportunity to discuss this matter with you to resolve your concerns.

SBS pride ourselves on our level of service and we are extremely sorry to hear that you are unhappy in this instance.

Please contact us directly so that we are able to allocate your claim and investigate this further,

Kind regards

SBS Insurance Services

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