Excellent service !!

4.5 / 5
89% of users recommend this
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JaxonNunez498's review of SBS Insurance Services - www.sbs-claims.co.uk


“Excellent service !!”

Written on: 13/11/2020 by JaxonNunez498 (1 review written)

I was nervous when my insurance company informed me my claim had been passed to SBS, and more nervous when I was contacted by them and it was explained concerns had been raised regarding my claim. It was a difficult conversation but the advisor was patient and explained everything clearly. In subsequent follow up calls, although I had to complete required security checks, it was reassuring to be recognised as a person and not just a reference number. The advisor was professional and understanding throughout and demonstrated excellent customer service. I cannot praise him highly enough.

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