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DBailey1's review of Royal and Sun Alliance Home Insurance



Written on: 14/01/2021 by DBailey1 (1 review written)

RSA have ripped out my entire kitchen in error. I am left with a shell.
No hot water,
No sink,
No washing machine,
all done in error and now refusing to cover costs to put back.
They have offered me 6k to me for a whole entire kitchen to cover plumbing, labour, whole new kitchen, solid wooden floors, tiling, painting, worktops, sink. The whole lot on 6k really!!
Day 11 Still no kitchen, have asked how they have come up with 6k, no answers. They don’t know? Sending out settlement figures and they haven’t even checked to see if it covers kitchen they have ripped out in error. Words fail me.

An absolute disgrace.

I have 2 sons 1 with autism. Am washing up in bath!!!! Fobbed of on a daily basis that my claim is being delt with and can’t even give me a breakdown of the 6k. Am seeking legal advice.

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