Policy Expert Home Insurance Reviews - policyexpert.co.uk
Customer Service
Durability
Ease of Use
Policy Expert Home Insurance Reviews - policyexpert.co.uk
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User Reviews
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Style
Customer Advisor was Rude and was not really helpful
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Style
Great price and simple to use
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Style
Home Insurance
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Good home cover
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Style
Easy, friendly, competitive
Customer Service
Value For Money
Durability
Ease of Use
Service & Support
Style
Recommended
Customer Service
Value For Money
Competitive Pricing And Easy Website Navigation
Managed to shave off a good couple of hundred pounds by switching to Policy Expert. Easy website navigation made it a simple job. Very happy so far with the communication.
Customer Service
Value For Money
Decided To Renew.
% increase quite steep. Had a good range of competitive quotes from various sites. Some were marginally cheaper, but I decided to stay with Policy Expert for their cover after speaking to one of their advisors, who was helpful.
Customer Service
Value For Money
Very Happy Guy
Very happy good price easy to purchase, no time wasted. Thank you.
Customer Service
Value For Money
Very Easy And Straightforward Process. Unlike Many Others.
I tried a good few other insurance companies and found them all far too complex, needing way too much detail just for an initial quote. Policy expert were easy and logical to navigate, and ultimately giving the best policy for my homes & contents insurance. Thank you.
Q&A
My tv is breakdown does Gold home insurance policy cover my tv?
No they have no specific cover for TV breakdown , you would need to have taken out extended warranty on your TV purchase
Don’t know but Google it .
who are your underwriters?
Policy Experts are brokers & use several Company Underwriters & select the one most suitable to your circumstances.
Can anyone please advise how easy the process is to claim as that will be the real test of how good the company is? Many thanks.
Once I got used to Trinity Portal, it was relatively simple. Loss adjuster came out promptly, followed up by phone call giving pricing. A further visit ensued to check the damage and throughout everything about process was explained in language I understood. In the end I did not go through with my claim as I felt that it should be the third party's liability, but this in no way reflected the service I got.
I do not want to renew my policy and I do not want to speak to anyone (chat was no good) I just want to not have it renewed. What do I need to do?
Best thing is to ensure you've specified that you don't want your policy to auto renew, before it gets to the renewal date. Having said that, they still rangvto remind me that my policy was due for renewal. I complained about this as it was a hassle I didn't want.
Has anyone giving 5 stars ever made a claim?
No I had very difficult time and never recomad there legal cover.
Useless my life ruined due to disability but legal team never took interest and kick me like footy.
Premium yes they want regular.
No from me useless waste of mpneu
I have just purchased the policy expert home emergency plus cover. Does anyone have any experience with it and has anyone used it yet?
Horrendous experience with their home emergency people a couple of years ago. No Plumbing in the toilet for the best part of a week, eventually had to call a local Plumber in who came in the following morning and fixed it in ten minutes.
The following year they declined on a Gas emergency due to something in their small print.
I wouldn't count on them .
Has anyone actually had to claim on their insurance with Policy Expert and if so, how did you find their service?
I have and found that their service was excellent.
When making a phone call to the company about a possible claim is it on a normal rate or premium rate?
Sorry. Never made a claim and now with a different insurance company
Has anyone claimed for their key cover? If so how did it go?
I too have this policy but have not had any reason to claim for which I am thankful. so sorry unable to help with this question