Company automatically renews then charges you £50to cancel?!

29 Thames Street, Kingston upon Thames, KT1 1PH
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lauraprio's review of HomeProtect - www.homeprotect.co.uk

★☆☆☆☆

“Company automatically renews then charges you £50to...”

Written on: 15/10/2019 by lauraprio (1 review written)

As if you automatically renew someones policy then have the audacity to CHARGE them £50 to cancel this?? !!

Customer service personnel about as friendly as a door plank too!

I will definitely never be using your services again, nor will I ever recommend.

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By Homeprotect

Written on: 29/10/2019

Hello,
I am sorry to read about this.
We do operate on an automatic renewal basis and we do send renewal documents out stating this. I can look into this for you, please email me.
Kind regards
Mona

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