My UK Delivery - www.myukdelivery.co.uk

I live there with my family

please stop the threats

Had paid to have very important documents to be delivered was told a date,they did not show i called and was told would be the next day (BUT HAD PAID SPECIAL DELIVERY PRICE FOR SELECTED DAY)so waited another day still no show called again was told will be dropped off that night but was not

DAY THREE

12.pm no delivery i called MY UK MAIL now they tell me they HAVE LOST IT!!!!!

unbelievable

and i don't for one minute think they did not know this on day one

I WILL NEVER LET ANYONE SEND ANY OF MY DOCUMENTS WITH THIS COMPANY AGAIN AND WOULD RECOMMEND OTHERS JUST TAKE A LOOK AT OTHER REVIEWS ON THE INTERNET ABOUT THEM BEFORE USING MY UK MAIL

Gave a 4 hour window (8-12) on a Friday and never turned up. Only foun they'd be another 4 hours after their given window end time (4pm) and turned out the original driver had passed our parcel his colleague with no indication of the time frame it was supposed to be delivered. The ultimate delivery man was utterly unapologetic. Might be fair enough if he wasn't told the time limit but at the same time this appeared to be a usual way UKMail operates: give a time window but not take it seriously.

Looks like significant improvements are needed in the intra company communication as well as the commitment as a whole company to their own word. Nobody waits at home all day happily when they am be somewhere else. Give us back control of our own time. On a weekend, we want to be getting away. On weekdays, we want to get on with work. Keep to your time windows and we will trust you and take you seriously again.

total scam, they took my money then never picked up the item in question. all of there numbers are a pre recorded voice message that tell you nothing. best thing to do is contact one of the not so nice collection agents and give them the detail of this company and know someone or something is getting done.

Myukdelivery took my money and then failed to contact me about the pickup or delivery and they don’t respond my calls or emails.

After 24 hours of trying to contact them, I cancelled the service. The terms and conditions state “Bookings may be cancelled within 48 hours of booking without a penalty charge”. I requested a refund, which they have not done. I still get no response to emails and the phone just goes to a recorded message.

I believe this to be a shameful scam. I have reported it to Visa who are disputing the payment. I have also contacted their ISP and advised them of the scam and I shall also report it to other ‘bodies’. They should be prevented from trading.

The address on the domain name registration is 13, Walnut Close, Hayes, UB3 1JH, but that may be fictitious too!

Arranged 7 day delivery service with them, called after 7 days as I hadn't heard anything and couldn't get through. No response from emails either. Now requested a refund but I'm not hopeful of anything having read the other reviews. Awful company, must be a scam, i'm sure no company could provide such a bad service. Will be reporting them.

Do NOT, NEVER EVER use this courier,they charged me £35 for collection of a parcel and failed to collect, They do not answer phone or e-mails, can not trust them and they charged me an extra £350 for a transaction I knew nothing about, This is a terrible company STEER CLEAR VOID AT AL COSTS!!!!

THIS COMPANY GET MONIES BY FRAUD - TAKE MONEY - DO NOT COLLECT GOODS - REARRANGE DELIVERY - DO NOT COLLECT GOODS. SAY THEY WILL REFUND - GUESS WHAT - NO REFUND

HAVE REPORTED THEM TO TRADING STANDARDS AND ACTIONFRAUD.ORG.UK - DO NOT TOUCH WITH A BARGEPOLE

NOT ONLY LOST MONIES PAID TO THEM BUT ALSO WHAT I PAID FOR GOODS ON E-BAY - COSTLY - COSTLY ERROR - ARE THEY BOTHERED - NO WAY. DO NOT ANSWER PHONE CALLS OR E-MAILS

STAY AWAY - YOU HAVE BEEN WARNED !!!!!!!

I booked them to collect suitcases from Southampton Port on 2 Dec as my daughter worked on a cruise ship . As the day went on they did not show could not speak to anyone on the phone just email, had to get another courier last minute . Promised refund after 30 days but now don't answer emails. Even told me not to panic in an email. They are a bunch of con men who have no intention of carrying out the job, and should be stopped.

Quick quote £75 for collection and delivery of ebay deal. Payment made up front then nothing - no confirmation, no communication. I phoned my uk, was told the trip was 'down for that day' (19th Dec 2011). Seller informed me this did not happen.

I had no response to further phone calls or emails over the next 3 days, so I cancelled the booking by email, asking for a refund. I have heard no more to date.

I booked another company who were cheaper and wanted £10 deposit plus cash on delivery. My request was completed 3rd January 2012 by another company, a very smooth service.

My Bank has reclaimed my £75.

I had not read any reviews before placing the booking, I was taken in by the promise of next day delivery. The lack of communication was most frustrating, I was therefore not surprised when I did read other reviews as I had exactly the same experience.