Europa Worldwide Logistics - www.europa-worldwide.com

These guys smash up your materials and then gave a team of rude and aggressive “claims managers” whose job appears to be to manage every trick and delaying tatuc in the book - hateful customer service - avoid at all costs

What a bunch of pirates, they couldn’t organise a p*ssup in a brewery if they tried, untrustworthy liars.

Various consignments damaged with little or no explanation, and no compensation.

Like other reviews, if we could give them 0 we would.

... and don't try to find the missing item. Also they don't take responsibility and don't even offer any compensation for missing item. Terrible service and terrible experience.

I couldnt give them 0 out of 5 as that wasnt an option otherwise I would do.

Customer service is non-existant.

Damaged item and no one cares.

Bitterly disappointed with service from Europa Worldwide. We used their transportation and logistics services to deliver an order to a customer in Barcelona. They delivered a palette of our products to Barcelona which was missing many products. The products that did arrive were extensively damaged and our reputation as a company is now severely tarnished. We trusted Europa to deliver the service they promise and extend our company reputation by delivering the products in the condition we usually send them in. When we contacted Europa and explained what had happened with photographic evidence of the damage to the products we were offered little to no compensation. The damage to our reputation and the customer service we deliver is immeasurable - and we are now £450 out-of-pocket! Terrible service and terrible experience. Devastated.