Easymobile - www.easymobile.com
Signal Coverage
Value For Money
Easymobile - www.easymobile.com
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User Reviews
Signal Coverage
Easymobile Network Lets You Still Make Calls When
Easymobile network lets you still make calls when your credit runs out, so if you don't top up within few days, you get charged £5 for going over. I went over by 97p, and received an email saying that they charging me £5.97 and if the payment was not received within 7 working days, they will turn off my sim and pass on the charge to a debt collector agency. You can't just buy credit for £5.97 so I had to buy a £10 top up, that left me with £4 credit and after only 2 days I was over buy 97p again, funny in it the same price in the red again??? So I went to about 9 shops in my area to buy a new top up and not one shop sells them even tho I was told to go in any shop that has a pay point.
What kind of pay as you go phone is this? It's more like a contact phone. They call this an Easymobile. Well, it's not been at all easy for me, they should be reported to Watch dog!!!
I agree there is no reason for going into the red on Easymobile at all. Auto top up or just go online and top up, it can not be easier. I have been on Easymobile from the start, and have had no problems at all. My family now have six SMS, and we are paying 3p per minute and 1p for a text. I will be sorry to see them close down.
Yes, but you can setup an automatic top up online, so that when your credit falls below a certain amount it will top up automatically, so it never needs to run out.
Also, you are notified by text when your credit is running low, so there's really no excuse for "going into debit" on your Easymobile account and incurring charges.
Value For Money
Signal Coverage
I Am Writing This Review So Anyone Wishing To Join
I am writing this review so anyone wishing to join easyMobile can get some of the info about them before they join.
Joining Period
When buying just the sim card easyMobile always has a offer on.
When i bought my sim card is was buy one sim card get one free both with £5.00 free credit. At the moment it is Buy £2.00 Airtime get £25.00 when you buy a sim card. They accept all debit/credit cards. It takes about 1-2 days for delivery. Once arrived you have to active the sim card which is simple going online and pressing the active my sim card link in the my account section and your ready to go. In the welcome pack there is also guides and you get 20 free business cards with your name and number on to give to other people.
Setting Up WAP GPRS and MMS.
The setting for this can be found on the website at this link https://www.easymobile.com/selfcare/emcontent/cust_services/topfaq/topfaq3.html
or the setting below are the same to help you setting it up
GPRS:
APN: data.uk
Homepage: http://wap.easyMobile.com
IP Address: 149.254.201.135
Port: 8080
MMS:
http://mmsc.t-mobile.co.uk:8002
APN: data.uk
IP Address: 149.254.211.010
Port: 8080
ID: user
PW: one2one
Topping Up
Once your credit runs out you can top up online using any credit/debit card.
Or you can go into any Curry's digital , the link , Dixon's , PC world or any shop displaying the PayPoint logo to top up.
The also offer a free Auto-Top up which tops up your account for you when you credit falls below £2.00
Balance
To get your balance simply go online to the my account section type your number and password and it is displayed. You can also text message for your balance. Details can be found here https://www.easymobile.com/selfcare/emcontent/services/text4balance.html
Latest Promotions.
The latest promotion is the easyMobile lucky days. On one of these days you receive free calls and text messages to any one for the whole day which is very good.
Details can be found here https://www.easymobile.com/selfcare/emcontent/services/luckydays.html
Network Coverage.
The network coverage is provided by T-Mobile UK Which offers very good signal quality there is a map with details which can be found here
https://www.easymobile.com/selfcare/emcontent/services/network_coverage.html
The prices
The prices are as follows
15p calls any time any network or landlines (including 0800 , 0845 and 0870)
Text messages to any mobile or BT fixed line are 15p
Picture Messaging (MMS) 20p
Retrieving Voice mail messages 15p
Other details can be found here https://www.easymobile.com/selfcare/emcontent/services/prices.html
They now also offer a 3G service more can be found here https://www.easymobile.com/selfcare/emcontent/services/services_intro.html#3G
A full list of there services can be found here
https://www.easymobile.com/selfcare/emcontent/services/services_intro.html
To finish
easyMobile is a network for people who have access to the Internet.
When aboard it can take longer for call charges to be debited from your account.
Their customer service is excellent and open every day.
The have a FREE online customer service which can be used.
So if your looking for a cheap all round good network with all the features of any other network join easyMobile today.
Receive £5.00 if you recommend a friend if you want to recommend me from this review drop me a e-mail just saying send me a friend request for easyMobile and i will reply with one ASAP. Then you receive a free £5.00 top up and i do as well.
My e-mail is [email protected]
Hope my review has helped you make the right decision.
Zack Cocker
Value For Money
Signal Coverage
The Easymobile Mobile Phone Network Is Excellent!
The Easymobile mobile phone network is excellent! I was paying 40p a call and 10p a text on 02. I have saved loads of money with Easymobile! 15p calls and 5p texts. I thought there must be some sort of catch, but there isn't!!
Their customer service have an answer to all my questions.
The signal is 100%, and I have never had less than 4 bars.
Top-up is fast, and they're introducing e-top and vouchers.
To sum up this network. Great work Stelios! You have done it again!
Value For Money
Easymobile Are So Cheap For A Prepay Mobile Phone
Easymobile are so cheap for a prepay mobile phone company. They were offering 5p/15p SMS/calls when I first discovered them on the internet, but have now introduced Easymobile to Easymobile calls at 3p/1p calls/SMS!!! On top of that they give you a free phone when you buy £30 airtime. I don't know how they make any money, but I've moved over and I started saving money the minute I moved. It only took 7 days to transfer my number, and their online registration process was so easy to complete.
Value For Money
Signal Coverage
My Wife Has Been Using The Easymobile Mobile Phone
My wife has been using the Easymobile mobile phone network, and she has noticed no problems what-so-ever.
Value For Money
Signal Coverage
Easymobile - Even After Fighting For A Refund For
Easymobile - Even after fighting for a refund for overseas calls which I never made they still charged me £5 for disconnection - even though i was really in credit.
Very Rarely Do I Have A Conversation With A Compan
Very rarely do I have a conversation with a company that really doesn't 'get it' regarding customer service. Easymobile have definitely won this years award in my book.
I signed up for two Sim card/accounts at £5 each on their website, and a few days later the cards turned up. Now when I first popped the card in the phone I couldn't get any network signal since it had not been 'activated' (I rang them to discover this). So I went onto their website and activated both cards. Within a few hours, Bingo, it was working. However, it was working very badly. I had one bar that kept disappearing, so I rang them back and told them that the service was no good to me. The guy on the phone said it was OK, and I could cancel on their website and get a full refund, since I had not made any calls (both cards had £5 of credit on them). So I went through the cancellation procedure.
I thought no more of it until I recently had to check my Visa statement for something, and noticed that no refund had ever been made by Easymobile.
Today I gave them a ring. After being left on hold whilst it was investigated, I was told that no refund would be given. I asked why, and was told it was because I had activated both cards. I explained that I could not get a signal until it was activated, and that I hadn't made any calls. Apparently it is in their terms and conditions that no refund will be given after activation. At this point I asked to speak with a supervisor who gave me the same reply. I said something along the lines of "you must be joking, I've never had the service promised, never made any calls, and had one of your chaps say I would get a full refund". She asked for my postcode, and then told me that according to her computer I had a very strong outdoor signal in my area. Of course I disagreed, and said "come on, we are talking £10 here, can't you see how bad this makes you look". She was unmoved, and said no refund would be given. She really couldn't grasp how detrimental this could all be to their corporate image over a mere £10!!!
Anyway the bottom line is that EasyMobile will not refund me the money, and they are standing their ground, even though they run the risk of me posting their antics on relevant websites like this.
On an up note, I contacted my Visa card company and asked for the payment to be put into dispute. Shell Visa have given me my money back, but as a good will gesture, they won't be going after Easy Mobile for it. So a big thumbs up to Shell Visa
It seems that EasyMobiles customer service are still in the dark ages.
Not that I'm bitter (hey I've got my money back), but was it really worth it for £10 Easymobile?
Oh please. Nigel would have used his extra £5 if the service had of been good enough! As it wasn't you might as well have given Nigel £1000. Of course Nigel did trust your website and Nigel won't be making that mistake with any more 'Easy' branded products/services. You can spin this any way you like but the fact is you are arguing over £10. I never made a single call on your network and your website was a little too optimistic for a signal in my area. Why don't you just do the honest and right thing and say 'sorry it didn't meet your expectations but since you didn't make any calls here's your money back'? Instead you are trying to draw attention away from this with your 'many satisfied customers' bit (hmmm isn't it on Watchdog where this phrase comes up a lot from companies being pursued?). If I get the time I will go to CISAS since you are putting 'everything' on your terms and when I discovered the service just wasn't there, you state that it's all in the contract. This trounces all over the Sale of Goods Act and I truly think CISAS would have something to say about this. Even if it turns out to be a test case. The reality is that I probably won't get time and I have my money back courtesy of my Visa company. But please stop all this spin. I'm guessing most people will see through this and make their own decisions about the way you conduct business.
It is unfortunate that Nigel has had such a stressful encounter with easyMobile.com, and in all honesty it is one of very few instances which have resulted in an unsatisfied customer. We pride ourselves in having a very clear and open pricing policy and we have a commitment to all of our customers to keep costs to a minimum for the full advantage of customers who actively use our service. We make our fees and charges very clear on our website: We raise a fee of £5 for withdrawal of funds which covers our cost in relation to paying out the money by cheque or by bank transfer; this means we will refund any balance over £5. As a matter of interest Nigel had received a non-refundable bonus of £5 when he joined up.
Having taken delivery of his SIM the day after he joined up, Nigel will have also received a covering letter which advised him that for security reasons the SIM was not sent activated and how it was to be activated. This information is also clearly stated on the website.
easyMobile.com uses T-Mobile's network which reaches over 99% of the UK population. We advise potential customers that they can check the signal strength in their area by checking out a particular website. This site clearly states amongst other things: 'In areas where high quality outdoor coverage is indicated, it is usually possible to make and receive calls within buildings.' In our Terms and Conditions we also state: The quality of our Services may not be at their best inside buildings or below ground. Nigel agreed to these terms and conditions when he joined our service.
Contrary to the impression Nigel gives we have many satisfied customers and we have posted just a few of the letters we have received on www.easymobile.com. We try hard to exceed customer's expectations and take their response to our service very seriously which is why our website is very comprehensive. Nigel is of course perfectly at liberty to go to CISAS, which operates an independent alternative dispute resolution scheme in relation to the provision of public electronic communications services, details of which can be found on our website under Codes of Practice.
Value For Money
Signal Coverage
Easymobile Is A Nice Network Purely Due To The Pri
Easymobile is a nice network purely due to the price. It is soo cheap!! The coverage is average, but that maybe due to the area I live in. Generally in towns it is OK. There is a very useful online help service available where you can have online chats with their support staff. Overall an excellent network!
Value For Money
Signal Coverage
Easymobile Is Tremendously Good Value With One Ver
Easymobile is tremendously good value with one very cheap rate for all calls regardless of the time of day or whether calling another mobile or a landline. Add to that cheap texts and the benefit of using T-mobile coverage masts and you'll find it hard to beat for value for money!
'T' mobile coverage that Easmobile uses is very poor.
They now offer GPRS and MMS
Easymobile use 'T' mobile masts.
Their network coverage is not very good.
My phone where I live only works outdoors.
Not good enough
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