Vaillant Combi Gas Boiler 937 EcoTEC Plus

Vaillant Ecotec plus 937 - Run Far Run fast!!!,

Firstly the pump blew up after being installed for 15 months, leaking all over the place with Central Heating fluid. Warranty is not 2 yrs its a conditional 2 yrs( boiler must be serviced within first year for the second year of the warranty to be valid, they like to keep you in the dark about that), most other boiler manufacturers offer at least 5yrs warranty as standard, hmm (Vaillant must not have much confidence in the Quality of their own product to offer such a low warranty period). Secondly Vaillant telephone support didnt really seem to care either, 3 days to get an engineer out to look at the bolier and Im without central heating or hot water in the meantime!!!. Telephone support, even though the offices are closed you ring them on an 0870 number and they say all our operators are busy at present!!!(there is nobody there, they are sucking me dry in telephone charges, even though the staff arent there!!). In the end their engineer never turned up, so I had to pay out for an engineer myself plus a new pump!!.