Don't play with your health, don't get Pruhealth insurance

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Raislander's review of Pru Health

★☆☆☆☆

“Don't play with your health, don't get Pruhealth insurance”

Written on: 09/09/2015 by Raislander (2 reviews written)

Being this the second time due to company reasons that I've got pruhealth I would say please avoid at all cost, it's not worth the savings compared to others and the vitality program has been changed several times within the same year.

They started removing the cinema free tickets, now you have to earn them with points buying a device (their app will not work, so you need to end up buying what they want from the partners), then their website will never work properly so they make sure you can claim your benefits in time (we had to miss the 3 first months of the year of tickets because their site was never up, then we found out that they have never activated our policy) and finally when you need to make a claim, because you need real medical advise and treatment which is why you get private insurance first they will make up every sort of excuse to not approve you the treatment and avoid at all cost sending you to the consultant.

If you had any medical conditions the 5 years before you underwrite you policy and for whatever reason you suffer from a pain in the same region even not related, they will stop the claim and ask you for forms, back and forth the GP, delaying and eroding your patience.

Please avoid at all cost. We will make sure that we convince our company to write the insurance with some other insurance as it's terrible for all the employees in ours.

Also customer support centre won't help you or call you back when they say they will and will be so cocky always about how safe they play with their terms and conditions.

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