written by BevMc1966 on 30/05/2019
We were delighted with the service we received from National Friendly when we were looking to replace our existing life insurance. We had individual policies which were increasing in cost year on year, and these were getting to a level which was difficult to maintain. Our personal circumstances had changed and we wanted a policy which ensured our monthly payments remained the same. After a number of conversations with National Friendly we decided on a joint policy. We were offered a number of options and the individual who dealt with our enquiries was incredibly patient and provided as much information as possible without offering advice. (There was an option to pay for financial advice, but we did not take up this aspect of the service.) The individual called at times suitable for us and even offered to adjust their working hours once we were ready to complete the application, which was done over the phone.
I feel that the service we received was excellent and would definitely recommend National Friendly as a good option when looking to review your insurance cover.
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