Poor poor handling of GP appointments

Click here if this is your business
★★★☆☆
3 / 5
60% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

GiannaTimmons's review of Health Now Health Insurance

★☆☆☆☆

“Poor poor handling of GP appointments”

Written on: 20/06/2019 by GiannaTimmons (1 review written)

So you pay £20 for a GP call and if contact with GP goes wrong for technical reasons or otherwise, there is no way of following up as no message left and they keep your money while they say they conduct an investigation. You then have to pay £20 again to rebook. It's appalling beyond belief and if you are in urgent need to speak to a GP this isn't a good option.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0