Poor poor handling of GP appointments

3 / 5
60% of users recommend this
  • Customer service

  • Value For Money

GiannaTimmons's review of Health Now Health Insurance


“Poor poor handling of GP appointments”

Written on: 20/06/2019 by GiannaTimmons (1 review written)

So you pay £20 for a GP call and if contact with GP goes wrong for technical reasons or otherwise, there is no way of following up as no message left and they keep your money while they say they conduct an investigation. You then have to pay £20 again to rebook. It's appalling beyond belief and if you are in urgent need to speak to a GP this isn't a good option.

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