Its a business, not a health provider

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SAMPFW's review of Bupa Health Insurance

★☆☆☆☆

“Its a business, not a health provider”

Written on: 13/10/2015 by SAMPFW (4 reviews written)

They are shocking, if you need medical attention you are wasting your time, all they are interested in is making a heap of money, and if that means refusing you cover, thats what they will do, their referral system is a joke adding time to an already drawn out process, there are lots of really good providers out there, call a medical secretary, they will tell you the better ones, I doubt any of them would send you BUPA's way.

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Mays123's Response to SAMPFW's Review

Written on: 13/10/2015

Bupa tries as much as they can to avoid taking patience with many nonsense comments. First they say get a referral from GP. Then they cut the amount of treatments needed. They hassle you with different rules and company policies all the time. I would strictly tell people to avoid taking out cover with them.

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Simonc72's Response to SAMPFW's Review

Written on: 02/09/2017

I have had my issues with Bupa, but it depends what you're trying to authorise I guess.

I get they won't cover yearly check ups etc, this is monitoring which is excluded in every policy which I get. (They are insurers after all - you wouldn't replace your brakes if you'd just passed your MOT would you)

However if a condition is warranted and not pre existing they'll cover it - I don't get what is so hard to understand.

Cardiac team outstanding with me.

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