
The AA Driving School, nationwide UK
Customer Service
Value For Money
The AA Driving School, nationwide UK
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User Reviews
Value For Money
Customer Service
Went above and beyond, 5 stars to my instructor
It is only thanks to my instructor that I can drive today! I cannot recommend her as a driving instructor highly enough!
From my very first lesson, it was clear that I’d found a driving instructor that I can fully trust and rely on. She has a confident but calm and reassuring manner. No matter how many questions I asked - or how many mistakes I made - she was always patient and supportive that helped build my confidence as a driver. She carefully broke down each concept, provided clear explanations and practical tips that instantly made tricky manoeuvres feel manageable. She also supplemented our driving lessons by sharing links to online resources which I watched at home and could then discuss any unclear points during the lesson.
Equally outstanding is his personalised approach. Every lesson was tailored to my needs and abilities: if I needed extra practice on roundabouts, that’s what we did; if I grasped a topic quickly, we moved on to build momentum. This flexible, student-centred approach not only accelerated my progress but also made each lesson truly enjoyable and stress-free.
I also greatly appreciate it that she didn’t just teach me the skills necessary to pass the driving test in Morden, but also shared numerous practical tips and taught me some additional maneuvers that are so useful for driving on busy London roads.
If you’re looking for an instructor who is patient, highly knowledgeable, and genuinely committed to your success, look no further than her. Learning to drive can be daunting, but with her it becomes an enjoyable and empowering experience.
One last point to note, lessons with her are in high demand so my advice is to book your preferred days and time slots as much in advance as you can.
Hey there, we're so happy to hear our Instructor made such an amazing impact and that you were given everything you needed to pass your test. Best of luck on the roads!
Value For Money
Customer Service
Amazing instructor
He is very patient, always polite, has good sense of humour, adapts to students approach and ways of learning and finds the way to motivate students.
All learning experience was very positive. Even in some stressful situations he always knows what to say to keep me calm and focused.
Definitely could not ask for better instructor.
Even if I was nervous during the test I pass from the first time! And thats a massive Thank you!
I would recommend him to anyone, especially if you struggling or had not great past experience with driving instructors, he is the person who will definitely help you to learn and keep calm and focused reaching your goal.
Very grateful.
Value For Money
Customer Service
Amazing
He is a fantastic instructor, patient yet firm when required
Value For Money
Customer Service
Great instructor
My instructor was great. She was able to schedule lessons around my work hours, and tailored lessons to my weak points. I passed my test on the first try.
The AA system could be better - there was a £3 fee every time I topped up my account, which I had to do multiple times.
Value For Money
Customer Service
Recommended Instructor
I took driving lessons and had a positive experience. He was patient and explained things clearly, which helped me build confidence over time. The lessons were structured and covered everything I needed to prepare for the test. I appreciated his calm approach and focus on safety. I'd recommend him to others looking for a reliable instructor.
Value For Money
Customer Service
Passed first time
Passed first time and absolutely amazing instructor, perfect references for everything,very calm and patient explains everything in detail
All round great driving experience would definitely recommend
We're over the moon to hear this about your Instructor and congrats on passing first time.
Value For Money
Customer Service
Passed first time!
He is an amazing instructor. I was quite nervous at the start, but he was very friendly, calm and clear with his instructions. Unlike some instructors I’ve experienced previously, he remembered exactly what stage I was at each lesson and was good at judging what I was ready for next. Because of this I never felt too pressured or stressed which really built my confidence.
I ended up passing first time with 1 minor!!
Value For Money
Customer Service
passed first time
Value For Money
Customer Service
Passed on the first attempt
I passed my practical driving test on the first attempt! Her clear instruction, patience, and helpful tips made all the difference. Highly recommend for anyone looking for a skilled and supportive driving instructor.
Value For Money
Customer Service
AA THE BEST
He was amazing. I started off with him not even knowing what to do , he was patient calm and an excellent instructor. I cant thank him enough because he went down to
My level and took me to a driver with confidence. I would recommend him if u are in medway n need an excellent driving instructor.
Q&A
I am not happy with my instructor and would like to change it. Do you know a good AA instructor in South Ealing/Brentford?
If you check the website or phone them they will tell you who your nearest instructors are. You can book lessons online too and you will be offered a choice of time slots.
I'm considering taking up a franchise as an AA driving instructor. Reading through this thread there are a multitude of similar bad experiences, primarily relating to the conduct of the instructors'
I've also noticed that on a majority of these posts the AA have replied with comments which indicates to me a desire from them to improve and listen.
My question as a prospective 'Franchisee' is this:
Would you as a parent or student choose the AA Driving School as a preferred provider based on their reputation and how much would the ratings in this thread influence your decision to use them?
There are several companies out there that offer a franchise solution; RED being another popular one. I'd be interested to get some feedback on this so I could at least feel that I would be choosing the right organisation to train with.
At this point in time I'm inclined to choose the AA purely based on its long standing reputation and that any other schools (including RED) are likely to have both good and bad instructors too.
I would choose AA over Red. AA are far superior but Red are the most complained about and worst for customer service and quality. This is my personal experience of both.
Any tips about test centres between Cannock and Wednesbury? Which one is best place to take my test?
Can anyone give any details or advise on the south west London school?
Has anyone had a I instructor from Lichfield or Sutton Coldfield in West Midlands? Any bad experiences?
Ok thankz for your answer agusia78,its just I'm worried I had about 2 instructor pass they took my money without doing my practical test.