
Pass N Go Reviews - passngo.net
Customer Service
Value For Money
Pass N Go Reviews - passngo.net
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User Reviews
Value For Money
Customer Service
Experience with PassNGo
I passed my driving test today on my second attempt, and I couldn’t have done it without my instructor. From day one he was calm, patient, and reassuring, which made a massive difference to my confidence. He never rushes you; instead he pinpoints issues clearly, gives practical fixes, and then builds repetitions until the skill sticks.
What I really valued:
• Calm, supportive coaching style — even when I made mistakes, he stayed composed and helped me reset quickly.
• Proactive guidance — he spots habits early (mirrors, positioning, speed on approach) and gives simple cues to keep your focus on safe driving.
• Lesson approach instead of mock tests — at first I wondered why he didn’t take me for full mock tests, but his reasoning was brilliant. He explained that if a learner makes a mistake just before the test, it could create panic and knock confidence. Instead, he spends the time addressing and fixing every issue so you go into the test with a calm, clear mindset.
• Genuine care — I always felt looked after; he keeps you focused on the road while he takes care of everything else.
Suggestion (just an idea): I’m a big visual learner. Having a 360° dash-cam and sharing short lesson clips afterwards could be a great optional add-on. Reviewing those would help learners remember routes, scan their surroundings better (not just what’s in front), and reinforce mirror checks/lane discipline between lessons.
Overall, an excellent instructor who blends technical know-how with a very human, steady approach. If you’re nervous, coming back after a gap, or pushing for that pass, I highly recommend. Thank you!
Value For Money
Customer Service
Unbelievable driving school!
Had the driving instructor, was a great help throughout the whole time, takes it as slow or as fast as you need, couldn’t recommend it enough.
Value For Money
Customer Service
Definitely recommend
Had a brilliant first ever driving lesson today. He’s an amazing teacher who explains what to do very clearly and doesn’t make you feel pressured or uncomfortable if you make a mistake in the car. I’d definitely recommend Passngo to anyone who’s starting of their driving journey and don’t quite know which company to book their lessons with.
Customer Service
Really good instructor
Value For Money
Customer Service
1st lesson
I had pass N go driving school today and it was an amazing experience being the first time I’ve gotten into the drivers seat. Not only did he manage to teach me lots of different skills and phrases to help me, but also made driving for the first time comfortable and safe and motivated to progress further with him in the future. He also stayed calm which made me feel less nervous and made sure to help with advice when I was uncertain about anything!
Value For Money
Customer Service
Very happy customer!
He is such a great instructor! I passed my first UK driving test with him when I was actually very nervous about it. He was absolutely brilliant teaching me all the correct rules of the road and making me feel confident to actually drive in the UK and not just to pass a test. I now feel like I can actually drive and park confidently now without panicking by myself. Thank you!
Value For Money
Customer Service
Pass n go … AMAZING
My instructor was great , went through each step slowly no rushing just making sure I took everything in , which give me a clear understanding of the things he was learning me.
Value For Money
Customer Service
1st driving lesson
I had my first driving lesson today, and I couldn’t have asked for a better instructor. He was calm, patient, and explained everything clearly, which really helped me feel more confident behind the wheel. I was quite nervous at first, but he made the whole experience comfortable and encouraging. Looking forward to my next lesson—highly recommend him to anyone starting out!
Value For Money
Customer Service
Reliable team - Passed my driving test
My driving instructor, was incredibly helpful in preparing me for my driving test. He guided me through all the possible test routes and practised with me repeatedly until I felt confident. His patience and clear explanations of my mistakes made a big difference in my learning. Thanks to his support, I was able to stay calm during the test and pass successfully.
The customer service team at Pass N Go was also very friendly and accommodating. They promptly handled my requests over call, such as scheduling lessons and finding available instructors when needed.
A big thank you to the entire Pass N Go team for helping me achieve this milestone!
Value For Money
Customer Service
Recommend!
My instructor was very helpful and patient. She always encouraged me and supported me through my learning.
Q&A
How do I get a refund, or can I change my instructor?
Before l paid, l cannot get the information that how long l need to wait. After l paid for it, they just told me l have to wait for a 6-8week and did not told me what will happen if there were still no instructors available after 8 weeks. I would like to get my refund but the customer service told me their conditions and terms will not provide any refund after payment. It it too unfair for the customers. I just wanna know how can l get my money back?
I bought a block booking online last year and due to bad health and other things have not taken any lessons yet.
I have being told that I now have to pass my theory test before I can take any lessons of them, I have until 26th march to do this.
Does anyone know why I have to pass my theory before taking any lessons? As I have had lessons years ago and never had my theory passed. I am not loosing all this money and 30 hours driving lessons.
Would anyone recommend the 10 hour intensive course? Not sure 10 hours will be enough to pass but not wanting to pay for more lessons than needed. Thank you
Has any one actually had a refund from pass and go? I've read t&c but it only states refunds are not given if you are the reason why lessons are not done, my husband booked the 20 hour intensive course and every lesson has been rescheduled including the actual test. It's taken from the beginning of September to complete 4 lessons and test to be rebooked if we knew it would take this long we would of just gone private.
How much are block lessons of 10 for a beginner?
I just wanted to know if many people have taken the crash course? I'm looking at the 40 hours one. Is it worth it? Does it have a good pass rate? Any information would be great. Thanks