Bad customer service

4.7 / 5
94.6% of users recommend this
  • Value For Money

Niamhkkkkk's review of Pass N Go


“Bad customer service ”

Written on: 28/09/2019 by Niamhkkkkk (1 review written)

It is impossible to get lessons I’ve changed instructors 3 times and still atrocious! I’ve lost hours because of swapping instructors and not once have pass and go offered any good will gesture for the awful service I have received. They even had the cheek to charge me £1 when swapping to automatic after the whole ordeal. They are probably the worst company I have dealt with and speaking with others many people think the same!!!! I wouldn’t recommend pass and go to anyone wanting to learn to drive unless you enjoy waiting 5-6 weeks for a lesson and driving 5 minutes around a car park in a 2 hour lesson

Pass N Go Driving School Ltd's Response to Niamhkkkkk's Review

Written on: 01/10/2019

Hi Niamh,

We would like to apologize about your negative experience with us and can see we are currently dealing with your account to ensure we put things right for you.
We look forward speaking with you soon.

Kind Regards Pass N GO

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