Written on: 16/01/2021
Very disappointing experience, I was told not to worry about the expiry date of the lessons due to the pandemic. Unfortunately during this pandemic, I wouldn't be able to do the lessons. I never heard from him again throughout the year. I recently emailed and was told the lessons had expired. After 4-5 angry emails, he then called me and was very aggressive on the phone. I had no option but to accept a partial refund due to his aggressive manner on the phone. He should have communicated they lesson would expire instead of just telling me not to worry. I was gutted to lose this money and felt he had done me wrong.
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Written by JustynaM
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