written by Sardari on 22/06/2020
DO NOT USE THIS COMPANY!
Due to corona virus I was looking into getting my hgv class 2 licence.
I spoke to a man about my situation and he was very understanding.
He asked me whilst on the phone to send a reply text saying Option 1.
This message I was led to believe was confirming which course I was interested in.
Later on to find actually I was accepting the terms and conditions.
Whilst waiting for my provisional licence to arrive I was sent to a medical and passed.
Weeks had passed and I still hadn't received my provisional licence due to corona virus holding up the dvla. I then realised that just don't have the money to see this through as I had originally thought because of the delays.
I tried to contact Easy as hgv and received no response.
I continued to try to get a response and eventually received a email from them confirming that I would like to cancel.
Now, I understand that I have cost this company a little time in talking over the phone and they paid the medical fees (£50).
Also they had sent me online revision. (£200)
The refund they offered me was £300!!!
I paid £1800 in total
Their cancellation policy is completely unfair.
As rated by our community of reviewers