Lack of communication, poor organization.

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ManuVega's review of BSM, Nationwide UK

★☆☆☆☆

“Lack of communication, poor organization.”

Written on: 12/08/2021 by ManuVega (1 review written)

My wife's experience with BSM was a total waste of time. Needing a lesson for her to learn to drive, she bought a 10-hour package at BSM on 17.06.202 out of the 40 hours she decided to do. She waited for the first lesson of 11.08.2021 during all this time she was not contacted by anyone to say that she cannot start the lesson. Lack of communication, poor organization and unsecured services.

  • No

    Passed test -

  • Bolton

    Area/state/cities covered

  • Value For Money

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Bsm1's Response to ManuVega's Review

Written on: 14/08/2021

Hi there, we're sorry to hear you've been left feeling this way. You should receive notification within 24 hours of the lessons. Please don't hesitate to get in touch with us via our live Web Chat service between Mon to Fri 9am-5pm, so we can look into this.

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