We bought an elddis xplore 304 and at first we thought it was just what we wanted but it has been truly awful in reality. The main plus point of the caravan was the layout including a useful small side dinette and the fact that it can be towed by a smaller car. HOWEVER: Elddis have seriously compromised the most important aspects of this caravan i.e. it's internal frame, its panel construction and its body integrity. The ABS plastic panels on the front and back of the caravan are not… Read Full Review
We have purchased 2 caravans in the last 3 years from Songhurst Caravans and have been totally satisfied with the service and after sales. We can highly recommend them as a company for not only purchasing but also for servicing and maintenance/repairs and have always found them to be honest and fair. They also have a well stocked competitively priced shop. The Songhurst team are very knowledgeable, helpful and friendly and nothing is too much trouble. We unfortunately sustained pot hole… Read Full Review
My caravan was vandalised and it was recommeded that i take my van to PCM as they were mfg agents. Thats when it started to wrong. It took 4 weeks to get the service people to call me to book in a slot to fit the new roof panel. I needed to visit to get this booked. Following our delivery to the site i was asked leave it for a week to allow them to fit it in amongst other jobs but charging me £100 plus vat for a 20 minute job. I was very surprised when i was called to request my uplist of… Read Full Review
Brought this caravan in october email asking for all service report was told they would put in post never arrived , wrong keys to for wheel lock , had to buy a new one also had to buy a new tranformer on first outing , suround over skylight had fallen down a closer inspection it was soaked right through so had to change , skylight leaked still waiting for a reply happy to take your money only had caravan 3months so don't waste your money… Read Full Review
As rated by our community of reviewers
" Do not trust servicing department " Read More
Written by Honestsenior
" Customer service is non existence " Read More
" DISGRACEFUL AFTER SALES SERVICE NONE EXISTENT " Read More
" Wheel Left Loose? " Read More