I cannot imagine a more ignorant company. I made an order on the 25th October 2022, I have not received this order after all this time. I queried this order a few times over the last two months after being told the items ordered were not in stock. I would not have even known the items were no in stock if I had not contacted JMD after the delivery never came. That in itself is terribly ignorant. I have had no word from JMD in weeks, the last time they responded was the 14th November. They are… Read Full Review
Bought a chaise sofa online. The write up for quality and comfort was impressive but unfortunately untrue. I chose the hard option on cushions but its so hard it makes the sofa feel cheap. There is some "give" in the seat but zero in the back. I have level concrete floors but there is a widening gap from top to bottom where two parts of sofa meet. The fabric i chose was an extra cost, I struggle to see why and dread to think what the quality of the cheaper standard fabrics were. I now whish I… Read Full Review
Thank you everyone at Bear Factory and the person whom helped with birth certificate and payment and young gentleman.Excellent customer care,would absolutely recommend. Hopefully this helps to maybe encourage company to a pay rise, as not all shops have good customer service,so it would be in your Company's interest to keep you all and a good Christmas Bonus .Merry Christmas to everyone… Read Full Review
We have purchased a Samsung 55", from Comet due to our previous Samsung being dark at the bottom and predominantly red all over. The new on delivered last Friday has shaded corners and red extremes when the lesser red is showing. This is why we replaced it.I have been trying to get in touch early in the morning. They have no humanoids only machines that give you the run-around.Like Sky, if one could speak to an engineer to go through some basic posabilities. I can't give my telephone no… Read Full Review
I had a problem with the chain slipping on my Brompton and did some research online - it sounded as if it may need a new chain & sprocket. I first called Evans Cycles as the Brighton agent: they suggested I source parts myself and bring them in and they would fit - but if the chain wasn't the problem - hard luck. They mentioned Baker St Bikes kept a stock of parts: I called them and they were helpful on the phone - bring it in. When I took my bike in they sorted out the problem in 10 mins -… Read Full Review
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