written by on 04/10/2014
Easy to use interface, rapid response to changes in config, relatively inexpensive - no complaints!
written by on 14/06/2013
Had a technical problem not associated with IP Patrol but flagged by their monitiors. Despite the problem being outside their remit they were prepared to go out of their way to helps find the true cause.
written by on 14/06/2013
Very pleased with speed of service response. Makes ISP's accountable for the service they offer.
written by on 18/10/2012
I had a free trial with IPPatrol a few months back when I was having trouble with my email provider; I didn't sign up to their permanent service because I ditched the email address. I contacted them again to see if their software would help me identify an intermittent loss of Internet access problem that I've been having. They were so, so helpful! Duncan emailed me back with lots of ideas about what it could be, he was really straight about how where their software could help (and didn't tell me it would do things it couldn't) and come back to me more than once to see if I needed any more help or advice - and I'm not even a customer!! That's what I call service - I'm already recommending them to all my friends and contacts who are involved with running IT setups. Thanks again, IP Patrol! :)
written by miketree on 17/10/2012
We use ipPatrol to monitor our mission critical systems. The (very reasonable) cost of the service far outweighs the loss we would incure during long outages. It provides not only peace of mind, but a host of diagnostic tools and reports. On the whole we found it easy to configure.
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