RRG Kia Bury Reviews

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RRG Kia Bury

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Latest Reviews

★★★★★

“Excellent purchase made simple”

Written on: 31/03/2021 by 2712 (1 review written)

From my first phone call to the person I dealt with l had a quote within the hour to exchange my car. After several conversations with both guys I decided to place an order for a new Sportage, great part exchange price, better than We Buy Any Car..com The new car was available a week later which was earlier than expected. All the staff from sales manager and business manager also service manager were excellent they fully explained everything I needed to know, never had such a simple purchase of a new car. Would definitely recommend Kia RRG Bury very friendly and helpful. 10/10

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★☆☆☆☆

“Had a service done on my Picanto and that day I got a...”

Written on: 14/08/2019 by jemma-rl15 (1 review written)

Had a service done on my Picanto and that day I got a new Rio. The salesman advised I no longer have to pay for the service as I do have use of that car anymore. Now 4 months later, receiving letters from Klarna (loan company) demanding money for a service not paid for. Reminded the salesman of what he said which he conveniently cannot remember saying, kept talking over me when trying to discuss this issue and has placed blame on the service dept and now I have to chase them. Terrible customer service will never go with them again

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★★★★★

“exellent company service”

Written on: 10/02/2017 by KeithBroussard142 (1 review written)

Was very impressed with the service desk employees,helpfull,friendly and very professional.Did like the informative video sent to my phone from the engineer who was working on my car.Picked the car up a hour later with a list of items that had been checked and a chat with a engineer about further car part problems.

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★☆☆☆☆

“RRG Kia Bury”

Written on: 06/12/2012

As you are all aware there some really good dealerships out there. Those that believe in “complete customer satisfaction”; offer their customers “a first class professional service” and those that “exceed customer expectations”. If you are looking for any of these qualities in a car dealership, then do not go to RRG Bury Kia! My second-hand Kia Sportage, which had been “approved by RRG’s top mechanics” managed to do 4000 miles before it required a new engine, front bushes, rear drum breaks and the air con recharging. I’d like to say that RRG Kia Bury dealt with the matter sympathetically, but I can’t. I would however, like to thank Gareth Mawdsley (sales manager) for his insightful comments; “machines do break” “we’ve done everything that we have to do” i.e. nothing “get your friends and family to come here and buy a car and I’ll refund the £3.5K – what’s the name and address of the first one!” “we can’t please all our customers all the time” “have a Merry Christmas” heavy sarcasm If you want to see a second hand car salesman at the top of his game – go to RRG Kia Bury. If you want a reliable car and to be treated with respect and dignity, I suggest you go elsewhere.

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