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Written on: 14/08/2019 by jemma-rl15 (1 review written)
Had a service done on my Picanto and that day I got a new Rio. The salesman advised I no longer have to pay for the service as I do have use of that car anymore. Now 4 months later, receiving letters from Klarna (loan company) demanding money for a service not paid for. Reminded the salesman of what he said which he conveniently cannot remember saying, kept talking over me when trying to discuss this issue and has placed blame on the service dept and now I have to chase them. Terrible… Read Full Review
Written on: 10/02/2017 by KeithBroussard142 (1 review written)
Was very impressed with the service desk employees,helpfull,friendly and very professional.Did like the informative video sent to my phone from the engineer who was working on my car.Picked the car up a hour later with a list of items that had been checked and a chat with a engineer about further car part problems… Read Full Review
Written on: 06/12/2012
As you are all aware there some really good dealerships out there. Those that believe in “complete customer satisfaction”; offer their customers “a first class professional service” and those that “exceed customer expectations”. If you are looking for any of these qualities in a car dealership, then do not go to RRG Bury Kia! My second-hand Kia Sportage, which had been “approved by RRG’s top mechanics” managed to do 4000 miles before it required a new engine, front… Read Full Review
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