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“World Class Bad Customer Service.”

Written on: 09/12/2021 by ABuchan (0 reviews written)

Norton Way Motors Letchworth
World Class Bad Customer Service. Total disregard to customer service and knowledge of customer rights. Purchased a new engine with 100K mileage / 1 year warranty. Engine blew up within 17K miles. Put back into Norton Way Motors expecting an investigation. Shocked to witness such poor customer service, failed to even look at the engine with payment upfront. Even made a charge to "push" the vehcile from their roller doors to the inspection pit. Came up with base less… Read Full Review

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