Loyal Cars, Park Royal, London

After driving only 570 miles in a car Loyal Cars Ltd described as good condition and low mileage, the engine failed costing me over £1600 to repair after Loyal Cars ignored my requests to repair under consumer protection laws. Now suing. Avoid this seller!

I bought an audi A3 from loyal motor ltd last month, the next day i bought the car i had problem with tiers balancing so i went back to them and i spoke to ali, i left the car until the next day with them so they did sort out the problem and he was very nice with me iam very happy with their customer service..

I travelled a 320 mile round-trip to Loyal Cars after reading in their Auto Trader Advert that the car (VW Touarag V10) was in immaculate/mint condition!! Arrived there to find the said vehicle was covered in scratches and even had a flat front tyre! The interior honestly looked as though it had been used as a 'cow-shed' for a few years and many of the dash warning lights appeared to be "on" and showing "visit workshop immediately" etc! Less than a quarter of a mile on the test-drive, the vehicle actually ran out of fuel After waiting for almost 30 minutes, another member of Loyal Cars arrived with "half a gallon" of fuel! (Please bare in mind that this was a 5 litre V10 engined vehicle!) We were then instructed to turn the car around and head back to the Garage! Needless to say, we made a sharp exit upon our return!! I would strongly recommend that you avoid this company at ALL costs! You have been warned!!! Loyal Cars by name they may be..but sadly they don't live up to that title!! .

Bought 56 plate passat automatic TDI SEL. I am very impressed with the car except for lighting. When I experience it, I rang and I was told to take it back or go to reliable garage or to Halfords and they will pick up the bill. Took it to Halfords, £12.99 for headlight alignment and £13.80 Osram Nigh breaker bulbs from Amazon, and I will be reimbursed. I was given a free 6 months gold warranty as car was worth £5000+. I traded in my old honda, and I was given £200 more than what webuyanycar.com offered.

Car itself is amazing. Full service history, it was valet when I picked up the keys, and thoroughly cleaned inside out. Personally recommending, if you intend to deal with Loyal Motors, speak with Ali or Anwar and tell him Passat guy recommended you, he should know who I am :)

Good Luck and feel free to ask any questions

I am kind of surprised by these reviews as I bought a car from them around 6 months and the car is amazing I just had change oil... I don’t know about you guys but I’m 100% going back to them if I wana change my car

i seem to be reading a lot of negatives about loyal motors. I purchased a used c180 kompressor from this company in august this year and i have so far had no problems what so ever. They done me a good deal for part exchange of my old corsa. I have just had my car serviced by a reputable mercedes tehcnician who has told me i got a great deal and the car is in great condition. after reading bad reviews i had to post something on here as this company I found to be very helpful. Having said this before I purchased the car i done a full hpi check and purchased a more detail check with RAC online.

This company sold me a dodgey car that had 2k worth of repairs. I am in the process of sueing them. Do not buy from these people they will sell you problematic cars. They will sell you warranty that doesnt actually cover your problems. The company have now changed their name to 'Loyal Motors Ltd'but the same people are trading. Do not buy any of their vehicles!!!!!!!!!!

Listening to a well spoken person in thier reception, trusted his account on the car he recommended to me and losing my senses to by that car !.

Engine signal started to appear within couple of days. I had taken the car bak and was diognosed as ' the senser ' and nothing toworry about. After driving 3000 miles the car staaled on the motorway and later it was found to be the 'timimg belt'

Calling the garage and telling the icident, the reply was the belt has not time limit and could go off any time !. The mileage was only 56000 when that happened.

Please if you read this do not do the same mistake of trusting them and buyin your car from there.

Just bought a car from them 2 months ago. Still havent recieved my log book. They were meant to send me the service book, I havent recieved this either. The car broke down last week leaving me stranded! I called them and 'its a used car - it can break down at any time!!!' This place is really dodgy and needs to be investigated. Its really not worth it. I am so angry and so disappointed. I wish I had seen these reviews before I purchased a car from them. I am going to look into if there is anyway this company can be looked into. You have been warned!!

Please be warned !!!!!!!!! If are looking to buy a second hand car in London do not buy from Loyal cars in Park Royal. I bought an Audi A3 in good faith with a free 3 month guarentee. Within 3 days I had a problem with the clutch, clutch bearing, radiator and a leaking sump. I was on the motorway doing 80 miles/hr in the outside lane and the engine cut out, which was very dangerous to say the least. I returned the car to the dealer within 4 days of purchase only to be sold a Gold warentee, cost £100, which I was told would cover all the problems with the car. When I took the car to a garage to have the work done I was told the warentee would not cover any of the work.

The matter is now in the hands of my solicitor !!!!!

Please beware, this garage is not reputable !!!!