Evans Halshaw Reviews - www.evanshalshaw.com

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Latest Reviews

★☆☆☆☆

“Terrible customer service.”

Written on: 12/10/2020 by AdieG (1 review written)

This has got to be the worse car dealership I have ever had the misfortune of buying a car from. I purchased a used Ford CMax from the Milton Keynes branch on 13th April 2019 and had issues from the start. Within the first week, I reported a few problems - two illegal front tyres, a missing tow bar and finally ongoing problems with the AC. The first two faults were resolved within 3 months but the problem with the AC was eventually passed over to the St Albans branch to rectify. This was… Read Full Review

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★☆☆☆☆

“Bought a car last month and paid a refundable deposit...”

Written on: 03/03/2020 by McKinneyhd287 (1 review written)

Bought a car last month and paid a refundable deposit of £200 to bring my new car from another Evans Halshaw showroom for me to look at and buy. It was agreed that this £200 deposit would be refunded straightaway once completion of the sale was completed. The sale of the car was completed on 22nd Feb 2020 and i was told i wiuld receive the refund no later than 5 days later (24th feb 2020). It is now 3rd March 2020, 21 days after deposit was taken and still NO REFUND! Contact Evans Halshaw… Read Full Review

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★☆☆☆☆

“Dont buy off Evans Halshaw ”

Written on: 13/02/2020 by bcLawrence33 (1 review written)

Dont buy off Evans Halshaw!! Waited over four weeks for a car. Ended up needing work done on it which had to go to a specialist, I agreed to wait for the car as they confirmed it would be two weeks after he had spoken to the specialist. Tried obtaining info over emails like what was picked up on the famous Evans Halshaw inspection and does it need anymore work done on it by Evans Halshaw after the specialist or what work has Evans Halshaw done to the car. which just got cast aside only… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 20/01/2020 by Mateusz_Czerwinski (1 review written)

My partner have purchased used Honda at Evans Halshaw Citroen Mansfield. Car came with faulty clutch, noisy engine and notchy gear box. Been advised to go for warranty repairs to nearest Evans Halshaw which is Ford Rotherham. After many repairs all faults still there and found pieces of sealant on oil dip stick and had oil leak after one of repairs. Have sent formal complaint to Citroen Mansfield two weeks ago but got no response… Read Full Review

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★☆☆☆☆

“If you buy you will cry”

Written on: 14/10/2019 by MarinaJarvis (1 review written)

This organisation will sell you a vehicle without the relevant information from you then demand the information. Or send you to another car manufacturer for repairs, tell you on the phone they can be done but on arrival they send you away… Read Full Review

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Evanshalshawarescammers's Comment

Written on: 28/11/2019

KEEP AWAY FROM EVANS HALSHAW, THEY WILL SELL YOU A CAR - THEY WILL REFUSE TO REPAIR OR REPLACE - i WILL MAKE IT MY MISSION TO WARN EVERYONE. I SPENT 10K ON A USELESS CAR AND THEY WILL NOT REPAIR OR REPLACE IT -- YOU HAVE BEEN WARNED

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★☆☆☆☆

“awful”

Written on: 30/09/2019 by Lillie422 (1 review written)

Damaged my sons car when parked on a public road. Admitted liability, 8 weeks later settlement emailed to him. Incorrect information emailed they now will not pay out what he was promised. Stay away… Read Full Review

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★☆☆☆☆

“Car buying service”

Written on: 20/07/2019 by Serrtfg (2 reviews written)

Online buy your car valuation at £14500 based on vehicle, age and mileage of 24,000. This was at least £3500 below market value. I took everything out of the car and travelled 15 miles to the appointment at the dealer expecting to get paid. The salesman had not dealt with one of these buy your car events before. He admitted that the car was spotless except for a 1 inch scratch on the passenger door. As well as this it was half the average mileage and had £5000 of options. They offered me… Read Full Review

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★☆☆☆☆

“Bought a car from Carstore in Shrewsbury at the end of...”

Written on: 19/06/2019 by 420Schmidt (1 review written)

Bought a car from Carstore in Shrewsbury at the end of last year only to find it has been in an accident and although not recorded it was pretty extensive and the repairs were shoddy to say the least. Looked fine for a month now the extent of the bodyfiller is evident that the paint has settled. The car is scrubbing the tread off one front tyre and the Pendragon warranty isn't worth the paper its written on (That is after you argue to get a printout of the agreement) Staff we rude during the… Read Full Review

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★☆☆☆☆

“VAUXHALL EVENS HALHAW”

Written on: 03/06/2019 by NAHMED86 (1 review written)

Possibly the worst service in the world do not buy from these guys will not return my deposit offered 5k less than the online price better with arnold clark… Read Full Review

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★☆☆☆☆

“Mini bought with Problems”

Written on: 30/05/2019 by niBurns428 (1 review written)

Bought a Mini 2013 reg through the move it closer arrangement. Very quickly thereafter developed problems with gearbox, transmission and fan constantly coming on. It has been back to Evans Halshaw twice and the issues still remain to be a problem. On the first visit told that the transmission light had come on due to it not having any gearbox oil. The service team put new oil in and stated to see how it goes which we did - it remains to be difficult to put the car into certain gears and fan… Read Full Review

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★★★★☆

“Selling my car in Cardiff north Road branch ”

Written on: 24/05/2019 by Terceed (1 review written)

We were welcomed and immediately asked if we would like a drink. We felt relaxed throughout our appointment. The salesman asked for the required documents and ID. He then went to view the car and photographed in and out which he then entered onto his computer which was sent to the Salesman in charge of purchasing. Our car was then test driven. Within 5 mins a price was sent which was £300 below our original quote on line reason given 2 new tyres needed a few hair line scratches from hedge… Read Full Review

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★★★★☆

“New Car at last!!”

Written on: 23/05/2019 by Sandracoll. (1 review written)

After all sorts of problems, I have finally collected my car. Most of the problems I hasten to add were bank related not Evans Halshaw. All through the stressful process we have had the best service from the person I dealt with at EH in Horsforth Leeds. No matter what the ridiculous question was I asked he kept on smiling and made the process a lot less painful. He really knows his stuff. The rest of the staff were always really helpful and pleasant. I would recommend anyone looking for a new… Read Full Review

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★☆☆☆☆

“Poor aftersales customer care”

Written on: 17/05/2019 by Postiepete (1 review written)

Purchased car at end of March, on returning home discovered one of the keys not only didn't work but had no relevance to the car we'd bought. After emailing we got no response from the lady who was keen to sell us the car .My wife took the car down and was referred to the service centre, they said not their problem, it was sales and they would be in touch, nothing. A week later phoned again, told they would be in touch, nothing. Phoned a week later to be told the car was advertised with one… Read Full Review

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★★☆☆☆

“Hiding behind the small print”

Written on: 28/03/2019

The "Sell your car" service from Evans Halshaw Gloucester promised one price online but after keeping us waiting for over half an hour the actual price they offered after inspection was significantly less apparently due to some scuff marks on the alloy wheels. What do they expect on a car which is just over 5 years old? There was no breakdown as to how they arrived at the reduction. We wouldn't mind but there isn't a facility online to input scuff marks or the like. They weren't interested in… Read Full Review

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★★★★★

“Car Store Peterborough - Awesome Service”

Written on: 25/03/2019 by AdamT89 (1 review written)

Sold a company car today at Car Store Peterborough - excellent service from the person I dealt with and I would recommend anyone who is looking for a hassle free way to sell a car in literally 1.5hrs to come along and do so. Same price as advertised on website, all good… Read Full Review

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★☆☆☆☆

“Absolutely Appalling Service”

Written on: 24/03/2019 by Silverback12 (1 review written)

Livid with St Albans. Booked a test drive for Sunday morning, even called the evening before to confirm vehicle still for sale as had a 1 hour 30 min drive to get there. Arrived on time as arranged to be told a sales exec had taken the car home and they couldn't reach him. When they finally did get him he wasn't bringing the car in until 2.00 pm (3 1/2 hours later than arranged). Apparently as he had an appointment at 2.00 as well he wanted us to come in at 12.00 so he didn't have to come in… Read Full Review

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★☆☆☆☆

“No after sales service at all!”

Written on: 22/03/2019 by Adanm99 (1 review written)

As in writing this it's taken the Dealer Principal of their Cardiff Branch over week just to reply to an email trying to get my faulty car repaired. I took the car I purchased out for a test drive and during the drive noticed a knock from under the car during gear changes that u suspected to be an engine or gearbox mount that needed replacing. I also noticed that despite the car having a "full service history" that it was actually due a service. I was assured by the salesman that both of these… Read Full Review

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★☆☆☆☆

“Awful, stay away”

Written on: 12/02/2019

I found a BMW X1 on Evans Halshaw car store in Coventry and paid a £99 reservation and fee and booked to go and view the car 3 days after paying the fee. I received 2 courtesy calls about me going to see the car and confirming the time. I arrived on the day and on looking around the car it had 2 flat tyres and only 8 miles of fuel left in it. They knew we were coming and paid to reserve the car so why wasn’t the car ready for our arrival bearing in mind we had confirmed via the booking and… Read Full Review

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★☆☆☆☆

“Altrincham branch. Continuous failed promises from...”

Written on: 11/02/2019 by qlZimmerman410 (1 review written)

Altrincham branch. Continuous failed promises from ‘Baydon’. No mention of mysterious £100 admin charge for buying a car until I queried why I was being charged the additional amount when making payment. He apologized for not mentioning earlier and promised to top the car up with additional fuel as well as the promise to be at work wary the following day so that we could collect the car and be on our way early - as this was essential. Instead of being early he turned up late and clearly… Read Full Review

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★☆☆☆☆

“offered me £12715 for my car book value is £15000 a...”

Written on: 11/01/2019 by Kaiq98 (1 review written)

offered me £12715 for my car book value is £15000 a week later they offered me £9700 asked why the big drop in price and they said that's the price with no explanation and never even seen my car, will never go to these again… Read Full Review

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